Ophthalmic Technician

OCLI Vision•East Patchogue, NY

About The Position

Spectrum Vision Partners / OCLI Vision is seeking an experienced, patient-focused Ophthalmic Technician – Level 2 to support physicians in delivering high-quality, patient-centered eye care. The role performs patient workups and ophthalmic testing, supports clinical procedures and patient flow, and helps maintain accurate diagnostic results and safe clinical operations. Level 2 technicians also track prior authorizations, may assist with refraction and office procedures where applicable, and help train and mentor Ophthalmic Testers and Level 1 Technicians. The position is full-time, with a day-shift schedule. Saturday availability may be required based on office location, and travel between multiple offices may be needed.

Requirements

  • High school diploma or equivalent required.
  • Ability and willingness to work toward Certified Ophthalmic Assistant (COA) certification.
  • Strong clinical communication, organization, and attention to detail.
  • Ability to work in a fast-paced environment.
  • Ability to travel between multiple offices as needed.
  • Complete the Ophthalmic Technician Level 2 competency checklist within 90 days of hire.
  • Saturday availability may be required based on office location.

Nice To Haves

  • Experience with EMR/EHR applications; NextGen is preferred but not required.
  • Previous customer service and/or medical experience is preferred.
  • Knowledge of ocular pharmacology is preferred.

Responsibilities

  • Verify patient identity and prepare patients for testing.
  • Obtain and document ocular and medical histories, medications, allergies, and other relevant information.
  • Perform vision measurements and ophthalmic testing, including visual fields, OCT, A-Scan/IOL Master, B-Scan, ophthalmic photography, corneal topography, endothelial cell count, dry eye testing, auto refraction, tonometry, and lensometry.
  • Process, review, and track prior authorization requests and ensure patient charts reflect current authorization status.
  • Assist with patient messages, recognize and escalate urgent concerns, explain testing and visit steps, and communicate patient needs to providers and clinical staff.
  • Prepare and stock exam rooms, maintain supplies, operate and maintain diagnostic equipment, process specimens when assigned, and follow infection prevention and safety protocols.
  • Support multiple ophthalmic subspecialties.
  • Train and mentor Ophthalmic Testers and Level 1 Technicians.
  • Assist with refraction or office procedures when applicable.
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