Ophthalmic Technician

Ophthalmology Consultants•Des Peres, MO

7d•Onsite

About The Position

An Ophthalmic Technician supports an Ophthalmologist in providing patient care by performing initial testing and preparing patients for examinations. The role handles a range of clinical and administrative duties, uses diagnostic equipment, documents patient information, and helps maintain efficient clinic flow. Travel to other area offices is required as needed, with mileage reimbursement provided. The offices are open Monday through Friday, 8 a.m. to 5 p.m.; occasional work earlier or later may be needed.

Requirements

High school diploma or GED.
At least one year of related experience and/or training, or an equivalent combination of education and experience.
Excellent patient care skills and an energetic, empathetic approach to patients.
Comply with HIPAA confidentiality standards when communicating patient information.
Communicate effectively and coordinate and cooperate courteously and professionally with employees at all levels.
Strong organizational skills, with a focus on tracking patient care and improving patient flow.
Initiative in accomplishing practice goals; desire to gain industry knowledge and training; ability to grow, adapt, and accept change.
Team-oriented and patient-focused approach that contributes to a positive work environment.
Ability to work over 40 hours as needed and weekends when applicable.
Reliable transportation to travel between multiple work locations with minimal notice.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Experience using EMR systems, computer proficiency, and ability to learn new applications quickly.
Ability to perform the physical activities described for the role, including walking, sitting, standing, bending, stooping, reaching, handling items up to 25 pounds, and occasional driving or climbing; strong fine motor skills and visual and auditory acuity are required.

Nice To Haves

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred but not required.

Responsibilities

Provide exceptional customer service during in-person and phone encounters; greet patients promptly and professionally and thank them when they leave.
Anticipate physician needs and help facilitate clinic flow, while respecting patients’ and physicians’ time and schedules.
Comply with company policies and procedures, including HIPAA.
Verify patient information by interviewing the patient; record medical history and current medications and confirm the reason for the visit.
Enter patient data into the Electronic Medical Record (EMR).
Examine aspects of eye condition, including pupils, muscles, visual acuity, and extraocular movements.
Perform dilation, refraction, pressure measurements, and diagnostic tests, including visual fields, OCT, GDX, IOL master, auto refractor, and topography.
Document medical visits and procedures accurately and thoroughly as the Physician performs them.
Prepare patients for treatments and minor procedures; measure and record vital signs as required.
Open and close examination rooms as needed.
Clean and stock examination, treatment, laser, and other assigned rooms, and maintain an up-to-date drug count.
Perform general office duties and cleaning assigned by the manager.
Travel to other area offices as needed.
Work over 40 hours when necessary to meet business needs and work weekends when applicable.