Ophthalmic Technician- Non Certified – Retina

ProMedica Central Physicians•Toledo, OH

5d•Onsite

About The Position

This role involves greeting patients, reviewing charts, obtaining patient history, and performing various ophthalmic tests prior to physician examination. The technician will administer drops, instruct patients on medications and treatments, answer patient questions, and follow up with pharmacies. Responsibilities also include escorting patients, cleaning and sterilizing equipment, maintaining and stocking exam rooms, and potentially assisting at the front desk, functioning as a Medical Scribe, or performing other assigned duties. The position requires knowledge of ophthalmic medical terminology, basic ocular anatomy and physiology, common visual pathologies, and the operation of patient testing equipment. Strong organizational, prioritization, and interpersonal skills are essential for maximizing clinic efficiency and managing a busy workload in an ophthalmic office setting. The ability to work independently with limited supervision and adapt to new assignments is also important.

Requirements

High School diploma or GED
Demonstrate basic computer skills.
Able to promote a strong commitment towards achieving outstanding internal and external customer satisfaction and superior patient experience.
Must be able to understand directions (written and verbal), communicate and respond to inquiries; requires effective interpersonal skills.
Must be able to demonstrate good judgment in a fast-paced environment.
Knowledge of ophthalmic medical terminology, basic ocular anatomy, basic ocular physiology, common visual pathologies.
Ability to organize and prioritize duties, maximize clinic efficiency, and manage a busy workload in an ophthalmic office setting.
Excellent interpersonal skills while working as a team member.
Ability to initiate and work on a self- directed basis, with limited supervision and excellent attention to detail.
Knowledge of the operations and maintenance of patient testing equipment.
Flexibility when adapting to new assignments.

Nice To Haves

Working knowledge of Medical Terminology
Previous Ophthalmic tech experience.
BLS/CPR Certification

Responsibilities

Greet patients and visitors in a prompt, courteous and helpful manner.
Review patient’s chart prior to exam to anticipate testing, procedures, and as needed instruments, supplies or equipment.
Obtain patient history, update medications and medical procedures.
Perform testing prior to physician exam including but not limited to visual acuity, pupillary & muscle evaluation, IOP measurement, visual field testing, OCT, Pentacam and refractions.
Administer drops and therapeutic in-office medications as instructed by physician.
Instruct patients both verbally and with written instructions regarding medications and treatment.
Answer patient questions and follow up with patient as needed.
Follows up with pharmacies with renewals and prior authorizations as instructed by physician.
Escorts patients from exam room to appropriate area (i.e.: reception area, dilating room, additional testing, or scheduling).
Clean and sterilize equipment and maintain autoclave in accordance with established guidelines and procedures.
Maintain and stock all exam rooms.
May function at front desk, answer phones and make appointments.
May function as a Medical Scribe. Must follow Medical Scribe policy SP17-14 while functioning in this role.
Other duties as assigned.