Ophthalmic Technician

Cayuse Holdings • Honolulu, HI

17d • Onsite

About The Position

The Ophthalmic Technician provides technical ophthalmic care and refraction services at the Laser Center, supporting quality care for a diverse beneficiary population. The position uses Government-furnished facilities, equipment, and supplies and handles both scheduled and unscheduled care needs. The technician performs diagnostic examinations, documents procedures and care, and refers patients to an optometrist or ophthalmologist for consultation when needed.

The role supports patients before, during, and after ophthalmic surgery. This includes assisting with pre-operative evaluations and diagnostic testing, preparing the operating room and surgical equipment, maintaining a sterile environment, confirming laser readiness, and assisting the surgeon during procedures. The technician also supports routine and specialty contact lens care, post-operative refractions and testing, patient telephone assistance, equipment cleaning and sterilization, and related documentation.

Additional duties include participating in clinical research as directed, providing clinical education to students and trainees, attending meetings, following client and Cayuse policies, preparing reports, and performing other assigned duties. The position is based onsite at the client facility in Honolulu, Hawaii, in a professional office environment. The stated schedule is Monday through Friday, 7:00 a.m. to 4:00 p.m., with eight work hours and an unpaid lunch break. Saturday work may be required infrequently; the role may also involve flexible scheduling, holidays, hours outside normal business hours, and business or professional-development travel.

Requirements

• High school graduate or equivalent.
• At least one year of clinical experience, including at least six months within the past 12 months.
• Practical knowledge of surgical equipment, instruments, and supplies, and the skills needed to set up surgical materials and position and drape patients for surgery.
• Practical knowledge and skills to recognize and assess deviations from normal conditions, make immediate modifications, and notify the ophthalmologist in charge.
• Knowledge of varied, interrelated assignments and sufficient training or work experience to resolve a range of problems and carry assignments through to completion.
• Highly proficient in Microsoft Office Suite; proficiency with Microsoft and Adobe tools, including Excel, Word, PowerPoint, and Acrobat.
• Active Basic Life Support (BLS) certification, maintained through the American Heart Association or American Red Cross.
• Provide N95 respirator clearance for fit testing and unrestricted wearing before starting work and annually.
• Complete tuberculosis screening within three months of reporting to the client site.
• Maintain required immunizations: Tdap; MMR vaccine or positive antibody titer; varicella vaccine, positive antibody titer, or verified history of varicella disease; hepatitis B vaccine series or positive surface antibody titer; and annual influenza vaccine.
• Complete annual medical clearance at the client site.
• Pass a background check; additional checks may be required by projects or clients during employment.
• Demonstrate problem-solving skills and the ability to communicate effectively in English with patients, health care providers, and other parties, in person and by telephone.
• Demonstrate exceptional oral and written communication skills and respond to customers effectively with a sense of urgency.
• Be highly motivated and able to manage multiple tasks, build individual and team relationships, and work independently as well as collaboratively.
• Be able to work onsite at the client facility in Honolulu, Hawaii.
• Be physically and mentally able to perform duties for extended periods, use a computer and office productivity tools at the required speed, establish a productive professional workspace, and sit for long periods while looking at a computer screen.

Responsibilities

• Perform technical ophthalmic care and refraction services using Government-furnished facilities, equipment, and supplies.
• Perform diagnostic examinations and maintain timely, quality treatment records and reports documenting procedures and care.
• Refer patients to an optometrist or ophthalmologist for consultative opinions as needed.
• Assist with pre-operative evaluations and diagnostic tests, including corneal topography and pachymetry.
• Prepare the operating room and provide appropriate equipment and instruments for ophthalmic surgery while maintaining a sterile environment.
• Ensure laser equipment is operational and assist the surgeon in using it for laser refractive surgery procedures.
• Provide intra-operative support as a surgical assistant and scrub assistant.
• Assist optometrists and ophthalmologists with routine and specialty contact lens care.
• Dispose of contaminated supplies, clean and sterilize instruments, arrange servicing or replacement of damaged equipment, and prepare incident reports when indicated.
• Assist with post-operative refractions and diagnostic testing under the guidance of an optometrist or ophthalmologist.
• Provide and document telephone assistance to patients in accordance with MTF protocols.
• Attend department meetings to review and evaluate patient care and treatment.
• Participate in clinical research as directed by the Director of the Laser Refractive Surgery Center.
• Provide clinical education and instruction to ophthalmology and optometry students, residents, and Physician Assistant students rotating through Ophthalmology Services.
• Maintain professional appearance and conduct, follow client policies and procedures and Cayuse work practices, attend requested meetings, draft and deliver required reports, and perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance
• Wellness Program
• Flexible Spending Accounts for healthcare, dependent care, and commuter expenses
• Short-term and long-term disability options
• Company-provided basic life and AD&D insurance
• Voluntary life and AD&D options
• 401(k) retirement savings plan with matching after one year
• Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED