Ophthalmic Technician

SightMD•Village of Garden City, NY

15d

About The Position

SightMD is seeking an Ophthalmic Technician to assist physicians with administrative and clinical duties. The role includes preparing patients and examination rooms, conducting basic and advanced vision and diagnostic testing, administering eye medications, maintaining ophthalmic instruments and equipment, and supporting physicians during minor surgical and laser procedures. The technician also helps with patient education, contact lens fittings, inventory management, clinic readiness, and administrative support while following safety procedures and HIPAA requirements. This is a temporary assignment expected to last 3–6 months, with the potential to become permanent.

Requirements

High school diploma or equivalent.
At least one year of experience as an Ophthalmic Technician.
Certified Ophthalmic Assistant (COA) certification required, or enrollment within one year and completion within two years of hire.
Strong customer service skills and a professional, friendly demeanor.
Excellent organizational, time-management, and multitasking abilities.
Problem-solving skills and strong attention to detail.
Comfort engaging face-to-face with patients and staff.
Ability to stand for long periods of time.

Responsibilities

Greet and communicate with patients and families in a caring and respectful manner.
Document chief complaints, histories of present illness, review of systems, and other pertinent patient information.
Coordinate and obtain medication prior authorizations according to insurance requirements.
Perform pre-exam testing, including visual acuity, visual fields, extraocular muscle testing, pupillary evaluation, tonometry, angle assessment, and dilation.
Conduct diagnostic testing, including OCT, fundus photography, IOL Master, Pentacam, A-scan, B-scan, Wave Scan/Vario, keratometry, lensometry, and visual field testing.
Perform specialized testing such as color vision screening, stereopsis, dry eye testing, optical biometry, and refractometry when requested.
Assist with in-office minor surgical procedures and laser treatments.
Complete authorized prescription refill requests and document them in patient charts.
Track, document, and communicate laboratory results to physicians and patients.
Educate patients about medication use and provide physician-directed pre- and post-operative instructions.
Assist with contact lens fittings and instruct patients on lens insertion, removal, and care.
Maintain inventory of ophthalmic supplies, pharmaceuticals, and instruments.
Inspect clinical examination equipment, report damage, coordinate repairs, and request replacements as needed.
Clean surgical instruments in preparation for sterilization.
Shut down and clean diagnostic testing equipment as needed.
Check and record medical refrigerator temperatures daily, monitor supply dates, and manage inventory.
Open and close examination rooms, including cleaning equipment, charging devices, and securing instruments.
Assist with opening and closing the clinic as needed.
Follow safety protocols and clinic procedures.
Monitor and respond to work emails and use shared tools such as Google Drive to stay informed.
Protect patient privacy and maintain confidentiality in accordance with HIPAA.
Participate in training and educational opportunities, including webinars and in-service sessions.
Perform additional duties as assigned or directed by the supervisor.