Ophthalmic Technician

Eye Care Partners•Emporia, KS

20d•Onsite

About The Position

EyeCare Partners is hiring an Ophthalmic Technician for Reynolds & Anliker Eye Physicians & Surgeons in Emporia, Kansas. The technician supports an ophthalmologist by providing patient care and performing initial testing to prepare patients for examinations. This role includes interacting with patients, documenting medical information, conducting diagnostic tests, preparing patients for treatments and minor procedures, and helping maintain efficient clinic operations. The position is full-time. The office is open Monday through Thursday from 8 a.m. to 5 p.m. and Friday from 8 a.m. to noon; employees may need to work a little earlier or later as needed. The role may require working more than 40 hours to meet business needs, weekend work when applicable, and travel between work locations with minimal notice.

Requirements

High school diploma or GED.
At least one year of related experience and/or training, or an equivalent combination of education and experience.
Favorable background check result.
Basic computer skills and ability to quickly learn new applications.
Strong customer service, communication, organization, and teamwork skills.
Ability to coordinate and cooperate with employees at all levels in a courteous and professional manner.
Ability to comply with HIPAA confidentiality standards when communicating patient information.
Knowledge of eye anatomy, diseases, symptoms, and ocular medications.
Ability to demonstrate initiative, adapt to change, and contribute to a positive, patient-focused work environment.
Commitment to work more than 40 hours when needed to meet business needs and to work weekends when applicable.
Reliable transportation allowing travel to multiple work locations with minimal notice.
Physical ability to walk, sit, stand, bend, stoop, reach, and lift, carry, push, or pull items up to 25 pounds; strong fine motor skills and full use of hands are required.
Visual and auditory acuity, including color, depth, peripheral vision, and ability to adjust focus.

Nice To Haves

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred but not required.
Experience using Electronic Medical Records (EMR) systems.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Interest in gaining industry knowledge and training.

Responsibilities

Provide exceptional customer service during in-person and phone interactions; greet patients professionally and thank them when they leave.
Anticipate physician needs and help maintain patient and physician schedules and clinic flow.
Comply with company policies and procedures, including HIPAA requirements.
Verify patient information by interviewing patients; record medical history, current medications, and the purpose of visits.
Enter patient information in the Electronic Medical Record (EMR) system and thoroughly document visits and procedures as the physician performs them.
Perform initial eye assessments and diagnostic testing, including dilation, refraction, pressure testing, visual fields, OCT, GDX, IOL master, autorefractor, and topography.
Prepare patients for treatments and minor procedures, and measure and record vital signs as required.
Open and close exam rooms as needed; clean and stock examination, treatment, laser, and other assigned rooms; keep drug counts up to date.
Perform general office duties and cleaning as assigned by the manager.