Ophthalmic Technician

SightMD•City of Yonkers, NY

About The Position

The Ophthalmic Technician supports physicians in delivering high-quality eye care and helps ensure efficient clinic operations. The role combines clinical and administrative responsibilities, including patient intake, diagnostic testing, documentation, patient flow coordination, and phone triage under physician guidance. The technician also assists with examinations and minor surgical procedures, maintains exam rooms and equipment, and supports compliance with clinic policies and patient privacy requirements. The position requires a high school diploma or equivalent and at least two years of experience as an Ophthalmic Technician. Ophthalmic Scribe Certification (OSC) must be held or obtained within 45 days of hire. Certified Ophthalmic Assistant (COA) certification is required, or the candidate must be actively enrolled and expected to complete it within two years of hire. The schedule rotates and includes days, evenings, and weekends. The hourly pay rate is $24.50.

Requirements

  • High school diploma or equivalent.
  • At least two years of experience as an Ophthalmic Technician.
  • Strong customer service skills and a professional, friendly demeanor.
  • Excellent organizational, time management, and multitasking abilities.
  • Problem-solving skills and strong attention to detail.
  • Computer proficiency ranging from basic to advanced tasks.
  • Ability to stand for long periods of time.
  • Ophthalmic Scribe Certification (OSC) must be held or obtained within 45 days of hire.
  • Certified Ophthalmic Assistant (COA) certification is required, or the candidate must be actively enrolled with completion expected within two years of hire.

Responsibilities

  • Engage courteously and compassionately with patients and their families.
  • Review and document patient information, including chief complaints, history of present illness, review of systems, and other pertinent clinical details.
  • Coordinate and obtain medication prior authorizations in accordance with insurance requirements.
  • Perform pre-examination testing, including visual acuity, confrontational visual fields, extraocular muscle testing, pupillary evaluation, tonometry, angle assessment, and dilation.
  • Conduct advanced diagnostic procedures, including OCT, fundus photography, IOL Master, Pentacam, A-scan, B-scan, Wave Scan/Vario, keratometry, lensometry, and visual field testing.
  • Perform specialized testing as requested, including color vision screening, stereopsis, dry eye evaluations, optical biometry, and refractometry.
  • Support patient flow throughout the care center.
  • Accurately scribe clinical encounters in the electronic medical record, including physician assessments and treatment plans.
  • Administer ocular medications as prescribed by the physician.
  • Observe and assist during patient examinations and minor surgical procedures.
  • Communicate pertinent visit information to referring physicians when appropriate.
  • Track, document, and promptly communicate laboratory results to physicians and patients.
  • Add diagnoses to patient charts and ensure diagnostic coding is accurate for billing.
  • Open and close exam rooms, clean equipment, charge devices, and secure instruments.
  • Assist with clinic opening and closing duties as needed.
  • Follow safety protocols and clinic policies.
  • Monitor work-related communications and use collaborative tools such as Google Drive.
  • Participate in ongoing training and educational activities to maintain current clinical skills and best practices.
  • Protect patient privacy and maintain confidentiality in accordance with HIPAA.
  • Perform additional duties as assigned or directed by the supervisor.

Benefits

  • Medical, dental, and vision insurance
  • Prescription drug coverage
  • Company-paid term life insurance and long-term disability
  • Supplemental insurance benefits
  • Employee Assistance Program (EAP)
  • 401(k) retirement plan
  • Paid time off (PTO)
  • Paid holidays
  • Career development programs
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