Ophthalmic Technician

SightMD Career•Yonkers, NY

21d

About The Position

SightMD is a rapidly growing integrated ophthalmic provider group serving patients across New York, New Jersey, Pennsylvania, Connecticut, and Massachusetts. The Ophthalmic Technician supports physicians in delivering high-quality eye care and helps maintain efficient clinic operations through patient-flow management, administrative coordination, and phone triage under physician guidance. The role includes clinical and administrative responsibilities that contribute to the effectiveness of the office. The technician engages with patients and families, documents clinical intake information, performs pre-examination and diagnostic testing, supports physicians during examinations and minor procedures, and records clinical encounters in the electronic medical record. The role also involves medication administration as prescribed, coordinating prior authorizations, communicating laboratory results, maintaining exam rooms and equipment, following safety and HIPAA requirements, and participating in ongoing training. The position follows a rotating schedule that includes days, evenings, and weekends. The hourly pay rate is $24.50.

Requirements

High school diploma or equivalent.
At least two years of experience as an Ophthalmic Technician.
Strong customer service skills and a professional, friendly demeanor.
Excellent organizational, time-management, and multitasking abilities.
Problem-solving skills and strong attention to detail.
Proficiency in computer use, ranging from basic to advanced tasks.
Ability to stand for long periods of time.
Ophthalmic Scribe Certification (OSC) is required or must be obtained within 45 days of hire.
Certified Ophthalmic Assistant (COA) certification is required, or the candidate must be actively enrolled with completion expected within two years of hire.

Responsibilities

Engage with patients and their families courteously, compassionately, and respectfully.
Review and document patient information, including chief complaints, history of present illness, review of systems, and other pertinent clinical details.
Coordinate prior authorizations for medications according to insurance requirements.
Perform comprehensive pre-examination testing, including visual acuity, confrontational visual fields, extraocular muscle testing, pupillary evaluation, tonometry, angle assessment, and dilation.
Conduct diagnostic procedures such as OCT, fundus photography, IOL Master, Pentacam, A-scan, B-scan, Wave Scan/Vario, keratometry, lensometry, and visual field testing.
Perform specialized testing as requested, including color vision screening, stereopsis, dry eye evaluations, optical biometry, and refractometry.
Support efficient patient flow throughout the care center.
Accurately scribe clinical encounters in the electronic medical record, including chief complaints, physician assessments, and treatment plans.
Administer ocular medications as prescribed by the physician.
Observe and assist during patient examinations and minor surgical procedures.
Communicate pertinent visit information to referring physicians when appropriate.
Track, document, and promptly communicate laboratory results to physicians and patients.
Add diagnoses to patient charts and ensure diagnostic coding accuracy for billing.
Open and close exam rooms, clean equipment, charge devices, and secure instruments.
Assist with clinic opening and closing duties as needed.
Follow safety protocols and clinic policies.
Monitor work-related communications and use collaborative tools such as Google Drive to stay informed and organized.
Participate in ongoing training and educational activities to maintain current clinical skills and best practices.
Safeguard patient privacy and maintain confidentiality of health information in accordance with HIPAA.
Perform additional duties as assigned or directed by the supervisor.