Ophthalmic Technician
About The Position
The Ophthalmic Technician is primarily responsible for patient workups, education, and follow-up for current and potential patients. This is a full-time, non-exempt, in-office position at the Anaheim Clinic; remote work is not available. The role operates in a professional, fast-paced medical clinic environment and may require travel of up to 50% to multiple clinic locations throughout Los Angeles and Orange County, sometimes on short notice. The position works Monday through Friday in eight-hour day shifts, with occasional overtime as required. The technician interacts with patients, physicians, and staff; performs diagnostic testing and patient preparation; supports minor procedures and surgery paperwork; and helps maintain efficient clinic workflow and back-office supplies.
Requirements
- High school diploma or equivalent.
- Ability to type 45 words per minute.
- Advanced understanding of HIPAA rules and regulations.
- Exceptional attention to detail.
- Proactive and independent, with the ability to take initiative.
- Ability to stand and type using both hands for extended periods.
- Ability to walk, climb or balance, and periodically stoop, kneel, crouch, or crawl.
- Ability to frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 45 pounds.
- Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
Nice To Haves
- At least 2 years of experience as an Ophthalmology Technician.
- Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification.
- Experience with an Electronic Health Record (EHR).
- Medical scribing experience.
- Bilingual Spanish and English.
Responsibilities
- Interact and communicate professionally with patients, doctors, and staff.
- Accurately communicate pertinent information to patients.
- Complete patient workups, including obtaining medical and surgical histories and performing diagnostic testing.
- Prioritize and maintain efficient patient and doctor workflow.
- Perform pre-testing accurately according to office policies and procedures.
- Triage phone calls and forward them to appropriate office staff.
- Assist with minor procedures.
- Prepare patients for additional laser procedures, including blepharoplasty, injections, YAG, and SLT.
- Prepare paperwork for surgeries ordered by physicians.
- Provide patient education in person and by telephone and document it appropriately in patient charts.
- Follow HIPAA guidelines to maintain patient confidentiality.
- Cross-train in back- and front-office procedures.
- Help maintain back-office inventory and supplies.
- Perform Humphrey Visual Field, OCT scans, A-scans, Corneal Topography, Amsler grid, color testing, and additional diagnostic testing.
- Perform other duties as assigned.
- Travel to multiple clinic locations throughout Los Angeles and Orange County, as required.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
