Ophthalmic Technician

Archon Business Group, LLC•Chico, CA

6d•$21 - $24

About The Position

The Ophthalmic Technician provides essential technical support to physicians and optometrists to promote efficient clinic operations and exceptional patient care. Reporting to the Directors of Clinical Leadership and Clinical Operations, or the District Manager, this role prepares patients, performs diagnostic testing, maintains ophthalmic equipment, and supports clinic workflows. The Technician is expected to demonstrate clinical competence, attention to detail, and a commitment to quality, confidentiality, and compassionate care. The role includes greeting patients, collecting and updating patient histories in the electronic health record, conducting pre-examination tests and diagnostic imaging, assisting providers with minor procedures, and administering ophthalmic drops under provider direction. The Technician also maintains clean examination and procedure rooms, monitors supplies and equipment, follows safety and confidentiality standards, and works collaboratively with clinical and front-office colleagues.

Requirements

High school diploma or equivalent.
Excellent interpersonal, verbal, and written communication skills.
Ability to work independently while maintaining a cooperative and professional team approach.
Successful completion of a comprehensive background check as a condition of employment, including before any transfer or promotion.
Demonstrate professionalism, integrity, and cultural competence in all interactions.
Maintain a pleasant, collaborative, and professional demeanor.
Exercise sound judgment and initiative, and uphold patient confidentiality.
Ability to work in close proximity to patients, including physical contact and potential exposure to blood during minor procedures.
Ability to stand and walk for extended periods throughout the workday.
Ability to bend, stoop, stretch, and occasionally lift up to 30 pounds.
Eye-hand coordination and manual dexterity sufficient to operate ophthalmic testing equipment, keyboards, and other office devices.
Normal range of hearing, vision, and speech to communicate effectively in person, by phone, and through digital platforms.
Ability to maintain focus and composure in a fast-paced clinical environment.

Nice To Haves

Prior medical office or healthcare experience.
Ophthalmic or optometric technician experience.
Proficiency with ophthalmic diagnostic equipment and electronic health record systems.
Certified Ophthalmic Assistant (COA) credential.

Responsibilities

Greet patients courteously, professionally, and promptly.
Obtain and record accurate patient histories and updates in the electronic health record system.
Prepare patients for examinations by performing pre-test procedures, including autorefractor, confrontational field, stereo vision, color vision, lensometry, visual acuity, pupil check, motility, intraocular pressure, and dilation.
Explain testing procedures to patients to promote comfort and cooperation.
Perform diagnostic imaging and tests, including optical coherence tomography, fundus and slit-lamp photography, and visual fields.
Document results accurately, review test quality, and operate clinical testing equipment according to established protocols.
Assist providers with minor procedures, including setup, documentation, patient education, and cleanup.
Administer ophthalmic drops under provider direction and according to protocol.
Communicate with technicians, providers, and front-office staff to support patient flow and clinic operations.
Refer patient questions about medical diagnoses or test results to the provider.
Clean and maintain examination and procedure rooms according to infection-control and sanitization standards.
Care for diagnostic equipment, report equipment issues, monitor and replenish room supplies, and report shortages.
Follow HIPAA, OSHA, company safety, confidentiality, and organizational policies and procedures.
Collaborate with peers to support consistent clinical standards and patient experience across locations.
Assist with training and onboarding new technicians as requested.
Perform other duties and special projects as assigned.