Ophthalmic Technician

Quantum Vision Centers•Granite City, IL

21d•Onsite

About The Position

An Ophthalmic Technician supports an Ophthalmologist in delivering patient care by performing initial testing and handling a range of clinical and office duties. The role includes interacting with patients in person and by phone, collecting and documenting patient information, assessing aspects of eye function, and performing diagnostic tests to prepare patients for physician examinations and procedures. The technician helps maintain clinic flow and keeps examination and treatment areas clean, stocked, and organized. The position is full-time in Granite City, Illinois, with travel to other nearby locations as needed; mileage is reimbursed. Offices are open Monday through Friday from 8 a.m. to 5 p.m. and Saturday from 8 a.m. to 1 p.m. Some work earlier or later than those hours may be needed, and the role requires a commitment to work over 40 hours when business needs require it. Starting pay is $19 per hour, with the possibility of higher pay based on experience.

Requirements

High school diploma or GED.
At least one year of related experience and/or training, or an equivalent combination of education and experience.
Excellent, energetic, and empathetic patient care.
Ability to comply with HIPAA confidentiality standards when communicating patient information.
Professional communication skills and ability to coordinate and cooperate courteously with employees at all levels.
Organizational skills focused on tracking patient care and improving patient flow.
Desire to gain industry knowledge and training.
Initiative in accomplishing practice goals; ability to grow, adapt, and accept change.
Ability to foster a positive, team-oriented, patient-focused work environment.
Commitment to work over 40 hours when needed to meet business needs and ability to work weekends when applicable.
Reliable transportation for travel among multiple work locations with minimal notice.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Experience using Electronic Medical Records (EMR) systems; computer proficiency and ability to learn new applications quickly.
Ability to meet the physical requirements of the role, including lifting, carrying, pushing, and pulling items up to 25 pounds; strong fine motor skills and full use of hands; and required visual and auditory acuity.

Nice To Haves

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred but not required.

Responsibilities

Provide exceptional customer service to patients in person and by phone; greet patients promptly and professionally and thank them when they leave.
Anticipate physician needs and help maintain clinic flow, while respecting patients’ and physicians’ time and schedules.
Comply with company policies and procedures, including HIPAA requirements.
Interview patients to verify information, record medical history and current medications, and confirm the purpose of the visit.
Enter patient data in the Electronic Medical Record (EMR).
Assess patients’ eyes by observing pupils, muscles, visual acuity, and extraocular movements.
Perform dilation, refraction, pressure testing, and diagnostic tests including visual fields, OCT, GDX, IOL master, auto refraction, and topography.
Document medical visits and procedures accurately and thoroughly as the Physician performs them.
Prepare patients for treatments and minor procedures; measure and record vital signs as required.
Open and close examination rooms as needed.
Clean and stock examination, treatment, laser, and other assigned rooms, and keep drug counts up to date.
Perform general office duties and cleaning as assigned by the manager.
Travel to other locations in the area as needed.
Work weekends when applicable and work over 40 hours when needed to meet business needs.