Ophthalmic Technician
About The Position
The Ophthalmic Technician works closely with physicians to care for patients with eye conditions. The role includes preparing patients for examinations, performing eye tests, assisting with procedures, and documenting information in the Electronic Medical Record (EMR). The technician helps patients feel comfortable and informed while supporting smooth clinic operations during busy schedules. This role is suited to someone who enjoys working with people, performs well in a fast-paced environment, and takes pride in providing excellent service. No prior ophthalmology or medical experience is required; training and support are provided. Experienced and certified technicians may take on more advanced responsibilities, while entry-level team members receive training and mentorship. The position is full-time and on-site, with regular travel to satellite clinics. Clinic hours are 7:00 AM–6:00 PM, Monday through Friday. Availability during these hours is necessary, although the employee may not be scheduled for the entire time range.
Requirements
- High school diploma or equivalent.
- At least one year of customer-service experience in a fast-paced environment.
- Willingness and ability to travel regularly to satellite clinic locations.
- Professional demeanor with strong interpersonal and communication skills.
- Ability to maintain accuracy, consistency, and attention to detail.
- Comfort using technology and learning electronic healthcare systems, including EMR/EHR.
- Strong organizational and prioritization skills.
- Ability to remain calm, professional, and effective in fast-paced or high-pressure environments.
- Ability to work independently and collaborate effectively within a team.
- Commitment to patient confidentiality and compliance with HIPAA and company policies.
- Openness to change and ability to learn, adapt to, and support organizational evolution.
- Ability to meet the position’s physical requirements, including frequent standing, walking, and bending; occasional sitting; and potentially lifting or carrying up to 50 pounds and assisting patients.
- Manual dexterity and visual acuity sufficient to operate equipment and document patient information.
Nice To Haves
- Associate’s degree or higher.
- Ophthalmology or optometry practice experience.
- Familiarity with medical terminology, clinical procedures, diagnostic testing, and infection control.
Responsibilities
- Prepare patients for eye exams and treatments by escorting them to rooms and explaining next steps.
- Take patient medical histories and perform eye testing.
- Administer eye drops and other medications under the physician’s direction.
- Perform specialized eye testing, including eye pressure measurements, visual fields, and OCT imaging.
- Document patient information and test results accurately in the Electronic Medical Record (EMR).
- Assist physicians during examinations, laser procedures, and minor surgical procedures.
- Prepare and sanitize exam rooms, instruments, and equipment before clinic and between patients.
- Educate patients on follow-up care, medications, and instructions provided by the physician.
- Answer phone calls about patient care questions, symptoms, or prescription requests.
- Travel regularly to satellite clinic locations.
Benefits
- Competitive compensation commensurate with experience.
- Health, dental, and vision insurance.
- Life insurance, disability coverage, and ancillary benefits.
- 401(k) eligibility with company match.
- Paid time off and paid holidays.
- Opportunities for professional development and certification.
- Supportive, team-oriented work environment with engaged, accessible leadership.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
