Ophthalmic Technician

UBMD Physicians Group•Buffalo, NY

18d•$21 - $26

About The Position

UBMD Ophthalmology / Ross Eye Institute is seeking an experienced, patient-focused Ophthalmic Technician to support clinical operations across its ophthalmology practices. The technician provides direct clinical support to physicians by preparing patients for examinations, performing ophthalmic testing, assisting with procedures, administering medications as directed, and maintaining a safe and efficient clinical environment. The role is suited to someone with prior medical or ophthalmic experience who is comfortable in a fast-paced specialty setting and committed to excellent patient care. The position requires travel between three practice locations in Buffalo, Amherst, and Orchard Park, New York, based on scheduling and operational needs. The technician may float to alternate Ross Eye Institute locations and support ophthalmology subspecialties ranging from pediatrics to adult clinics.

Requirements

High school diploma or GED required.
At least 3 years of relevant experience and/or training, or an equivalent combination of education and experience, required.
Proficiency with computers and electronic medical record systems.
Strong customer service, communication, and interpersonal skills.
Excellent organizational skills and attention to detail.
Ability to work independently and as part of a collaborative team.
Ability to handle confidential information with discretion and professionalism.

Nice To Haves

Prior Ophthalmic Technician experience in a medical office is strongly preferred.

Responsibilities

Prepare patients for physician visits by obtaining medical histories, performing preliminary examinations, and confirming the reason for the visit.
Perform routine ophthalmic testing, including visual acuity, refraction, visual field testing, pachymetry, A-scan biometry (IOL master), color testing, tonometry, and pupillary response testing.
Provide primary ophthalmic care to patients and act as a clinical assistant to physicians.
Administer ophthalmic medications as directed.
Counsel patients on physician instructions, medications, drops, contact lenses, and ordered imaging.
Prepare examination and treatment rooms and maintain stock levels in accordance with standard inventory and physician preferences.
Set up and assist with minor OR procedures, maintain sterile fields, and sterilize instruments.
Clean, maintain, and troubleshoot ophthalmic equipment, reporting issues as needed.
Process prescription refill requests.
Accurately document patient information, testing, and procedures in the electronic medical record (EMR).
Maintain confidentiality and safeguard patient information.
Follow established clinical protocols, safety standards, and regulatory requirements.
Complete patient work-ups within established timeframes while maintaining excellent customer service.
Float to alternate Ross Eye Institute locations as needed.
Support a variety of ophthalmology subspecialties, from pediatrics to adult clinics.