Ophthalmic Technician Supervisor

UCSF•San Francisco, CA

2d•$133,700 - $313,300•Onsite

About The Position

Involves the provision of integrated and accessible primary and specialty patient care services in a clinic or center environment. Care is provided by clinicians and assistants who are accountable for addressing a large majority of personal health care needs and developing a sustainable partnership with patients. Ensures optimal patient outcomes through effective leadership and / or provision of patient care delivery in healthcare clinics or centers. Promotes shared decision-making at all levels to ensure a shared voice in practices, exchange of ideas, enhanced communication, and continually improved patient services. Management levels may also be responsible for clinic operations. (Note, when primary focus is clinical operations, see Ambulatory Administration job function.) Under general supervision of the Clinical Manager and guided by the policies and procedures of Ambulatory Services, the Technician Supervisor is responsible for the efficient organization and operation of all technical functions performed by ophthalmic technician and ophthalmic assistant personnel within the Department of Ophthalmology. This involves the provision of integrated and accessible primary and specialty patient care services in a clinic environment. Care is provided by clinicians who are accountable for addressing a large majority of personal health care needs and developing a sustainable partnership with patients. The technician supervisor ensures optimal patient outcomes through effective leadership and / or provision of patient care delivery in healthcare clinics or centers. Promotes shared decision-making at all levels to ensure a shared voice in practices, exchange of ideas, enhanced communication, and continually improved patient services. The technician supervisor is responsible for daily clinic operations including supervision and assessment of technical duties and ensures compliance with all hospital policies and regulatory requirements. The Technician Supervisor monitors the quality of patient screening and workups, documentation, and communication with providers ensuring the quality of patient care delivery in assigned clinic(s) and serves as a role model. This position is responsible for technician hiring, orientation and training as well as scheduling, training, and implementation of new technologies within the full scope of clinical functions. Assists with the administration and management of personnel, fiscal, and material resources. This includes but is not limited to monitoring the facilities for patient and staff safety and initiating environmental or system improvements as needed. This role also supervises the maintenance of equipment, and monitoring and purchasing of supply chain. The Technician Supervisor consistently projects a professional and courteous demeanor and is required to comply with the Medical Center House and Telephone Standards.

Requirements

Supervision and assessment of technical duties.
Ensuring compliance with all hospital policies and regulatory requirements.
Monitoring the quality of patient screening and workups, documentation, and communication with providers.
Hiring, orientation, and training of technicians.
Scheduling, training, and implementation of new technologies.
Administration and management of personnel, fiscal, and material resources.
Monitoring facilities for patient and staff safety.
Initiating environmental or system improvements.
Supervising the maintenance of equipment.
Monitoring and purchasing of supply chain.
Projecting a professional and courteous demeanor.
Complying with the Medical Center House and Telephone Standards.

Responsibilities

Efficient organization and operation of all technical functions performed by ophthalmic technician and ophthalmic assistant personnel.
Provision of integrated and accessible primary and specialty patient care services in a clinic environment.
Ensuring optimal patient outcomes through effective leadership and / or provision of patient care delivery.
Promoting shared decision-making at all levels.
Responsible for daily clinic operations including supervision and assessment of technical duties.
Ensures compliance with all hospital policies and regulatory requirements.
Monitors the quality of patient screening and workups, documentation, and communication with providers.
Serves as a role model for quality patient care delivery.
Responsible for technician hiring, orientation and training.
Responsible for scheduling, training, and implementation of new technologies.
Assists with the administration and management of personnel, fiscal, and material resources.
Monitors facilities for patient and staff safety and initiates environmental or system improvements.
Supervises the maintenance of equipment.
Monitors and purchases supply chain.
Consistently projects a professional and courteous demeanor.
Complies with the Medical Center House and Telephone Standards.