Ophthalmic Technician/ Call Center Agent
University Clinical Health•Memphis, TN
•Onsite
About The Position
This position talks directly with patients through our call center. Determines urgency of patients needs based on brief assessment and familiarity with patients condition and history. Submits refill of prescriptions as instructed by physician.
Requirements
- High school graduate, or equivalent Required
- At least 1 year of relevant clinical experience Required
Nice To Haves
- Certified Ophthalmic Assistant (COA) certification Preferred
Responsibilities
- Patient assessment
- Patient care
- Patient education
- RX authorization
- Patient satisfaction
- Chart documentation
- Physician schedule
- Patient triage
- Other duties as assigned.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
