Ophthalmic Tech II

SEES MANAGEMENT LLC•Homewood, AL

About The Position

The Ophthalmic Technician II supports ophthalmologists by performing advanced clinical tasks, diagnostic testing, and assisting with patient care. The role requires a strong understanding of ophthalmic procedures, excellent patient communication, and the ability to work independently in a fast-paced environment. The Technician II also mentors junior staff and contributes to the efficiency and quality of eye care services.

Requirements

High school diploma or equivalent.
Minimum of three years of ophthalmic technician experience.
Positive attitude and a desire to help others.
Dependable transportation to travel to other offices as required.
Flexibility to travel to various locations as needed.
Strong patient-service skills, including anticipating patient needs and providing education and communication.
Proactive communication, including keeping others informed and seeking help when needed.
Professional, cautious, helpful, and ethical behavior, including maintaining composure in challenging circumstances.
Excellent written and verbal communication skills and active listening.
Drive to improve patient experience and outcomes through continuous improvement.
Ability to use technology and process improvements to improve efficiency.
Teamwork skills and the ability to establish strong working relationships.
Flexibility and optimism when responding to change.
Commitment to ongoing learning and strengthening capabilities.
Ability to work independently, learn and memorize tasks, and maintain concentration.
Ability to multitask and prioritize in a demanding environment and interact with large groups of people daily.
Ability to remain stationary for prolonged periods.
Frequent or constant repetitive movements of the wrists, hands, and/or fingers.
Close visual acuity for tasks such as viewing a computer terminal, reading extensively, and interpreting information.
Ability to occasionally exert up to 25 pounds of force to lift, carry, push, pull, or otherwise move objects.
Physical, mental, and cognitive ability to learn, remember, focus, categorize, and integrate information for comprehension, problem-solving, and timely decision-making.
Compliance with annual training requirements and HIPAA, OSHA, and company policies.

Nice To Haves

Prior experience in a fast-paced medical office.
Experience with electronic health records.
Certified Ophthalmic Assistant (COA) certification, or commitment to obtain COA certification within three years of employment.

Responsibilities

Perform patient intake and workups according to standardized protocols.
Determine visual acuity and perform automated refraction.
Administer eye drops, ointments, and irrigating solutions as ordered by a physician.
Monitor patient flow and help maintain an efficient clinical workflow.
Obtain and document patient histories.
Measure intraocular pressure using tonometry.
Prepare patients for surgery.
Maintain equipment and instruments.
Perform office and clinical tasks, including entering data into the EMR and providing patient services.
Assist physicians with overall patient care and facilitate a positive patient experience.
Support other departments by answering questions, assisting with patient triage, and providing related support.
Counsel and educate patients as needed.
Update the daily schedule by assessing no-shows and add-ins.
Stock and clean the clinic as needed.
Mentor junior staff.
Perform other duties as assigned.