Ophthalmic Tech I

SEES MANAGEMENT LLC•Huntsville, AL

About The Position

The Ophthalmic Technician I supports the clinical team by providing high-quality patient care and assisting with diagnostic testing and procedures. The role calls for excellent customer service, strong interpersonal and communication skills, attention to detail, adaptability, and the ability to make independent decisions within the scope of the position. The technician maintains patient confidentiality while delivering service and supporting efficient patient flow and physician needs. Responsibilities include collecting and documenting patient histories, assessing visual acuity, performing automated refraction and tonometry, administering physician-prescribed eye medications and solutions, and preparing patients for pre-operative procedures. The role also involves maintaining and calibrating ophthalmic equipment, completing clinical and administrative tasks including EMR data entry, identifying and reporting symptoms or inconsistent test results, and traveling to various office locations as needed. The position emphasizes teamwork, professionalism, proactive communication, continuous learning, efficient work practices, and contributing to a positive, accountable workplace. Annual compliance training is required, along with compliance with HIPAA, OSHA, and company policies. The physical requirements include remaining stationary for extended periods, frequent use of hands, fingers, and computer equipment, effective communication, and occasionally lifting, carrying, pushing, or pulling up to 25 pounds.

Requirements

Strong attention to detail and ability to follow precise protocols.
Flexibility and willingness to travel between multiple locations as needed.
Dependable transportation is necessary for travel between office locations.
Ability to work independently and collaborate effectively with the healthcare team.
Exceptional organizational skills and ability to prioritize tasks in a fast-paced environment.
Strong written and verbal communication skills.
Ability to provide patient-centered service and ongoing education and communication.
Ability to remain stationary for extended periods.
Frequent use of hands, fingers, and computer equipment.
Ability to communicate effectively with patients and team members.
Ability to occasionally lift, carry, push, or pull up to 25 pounds.
Compliance with HIPAA, OSHA, and company policies is required.
Annual compliance training is required.

Nice To Haves

An associate or bachelor’s degree in healthcare administration or a related field.
Two to three years of experience as an ophthalmic or optometric technician.
Background screening may be required based on position.
Drug screening may be required based on position and location.

Responsibilities

Obtain and document comprehensive patient histories accurately and completely.
Follow office workup protocols to support patient flow and physician needs.
Determine visual acuity and perform automated refraction.
Administer physician-prescribed eye drops, ointments, and irrigating solutions.
Measure intraocular pressure using tonometry accurately and safely.
Prepare patients for pre-operative procedures as directed.
Maintain and calibrate ophthalmic equipment and instruments.
Perform administrative and clinical tasks, including entering data into the EMR system and providing direct patient services.
Recognize patient symptoms or inconsistencies in test results and report findings to appropriate medical personnel.
Maintain patient confidentiality in compliance with HIPAA and company policies.
Seek instruction when uncertain and stay informed about evolving ophthalmic practices.
Travel to various office locations as required.
Help foster a positive workplace that encourages accountability, collaboration, and transparency.
Maintain clinical and support workload items and complete job tasks promptly.
Participate in annual compliance training and comply with HIPAA, OSHA, and company policies.