Ophthalmic Tech I

SEES MANAGEMENT LLC•Knoxville, TN

About The Position

The Ophthalmic Technician I supports the clinical team by providing high-quality patient care and assisting with diagnostic testing and procedures. The role calls for excellent customer service, strong interpersonal and communication skills, careful attention to detail, adaptability, and the ability to make independent decisions within the scope of the position. The technician must protect patient confidentiality and provide accurate, efficient support to patients and providers. The position includes clinical and administrative work, maintaining and calibrating ophthalmic equipment, and entering information into the electronic medical records system. Travel to various office locations may be required, and dependable transportation is necessary. Annual compliance training and compliance with HIPAA, OSHA, and company policies are required. Background and drug screenings may be required depending on the position and location.

Requirements

Strong attention to detail and ability to follow precise protocols.
Flexibility and willingness to travel between multiple locations as needed; dependable transportation is necessary.
Ability to work independently while collaborating effectively with the healthcare team.
Exceptional organizational skills and ability to prioritize tasks in a fast-paced environment.
Excellent written and verbal communication skills, including active listening.
Ability to communicate effectively with patients and team members.
Compliance with HIPAA, OSHA, and company policies; annual compliance training is required.
Ability to remain stationary for extended periods.
Frequent use of hands, fingers, and computer equipment.
Ability to occasionally lift, carry, push, or pull up to 25 pounds.

Nice To Haves

Associate or bachelor’s degree in healthcare administration or a related field.
Two to three years of experience as an ophthalmic or optometric technician.

Responsibilities

Obtain and document comprehensive patient histories accurately and completely.
Follow office workup protocols to support efficient patient flow and physician needs.
Determine visual acuity and perform automated refraction.
Administer eye drops, ointments, and irrigating solutions as prescribed by the physician.
Measure intraocular pressure using tonometry accurately and safely.
Prepare patients for pre-operative procedures as directed.
Maintain and calibrate ophthalmic equipment and instruments.
Perform administrative and clinical tasks, including entering data into the electronic medical records system and providing direct patient services.
Recognize patient symptoms or inconsistencies in test results and report findings to appropriate medical personnel.
Maintain patient confidentiality in accordance with HIPAA and company policies.
Seek instruction when uncertain and stay informed about evolving ophthalmic practices.
Travel to various office locations as required.
Help foster a positive workplace environment that encourages accountability, collaboration, and transparency.
Maintain clinical and support workload items and complete assigned tasks promptly.