Operations Video Review Supervisor

CHAMPAIGN URBANA MASS TRANSIT DISTRICT • Urbana, IL

6d • $65,250 - $73,000 • Onsite

About The Position

The Operations Video Review Supervisor provides administrative support for the Operations Department through processing video requests, assisting in video investigations, basic maintenance of surveillance video systems, data entry, and other Supervisory duties as needed. The Operations Video Review Supervisor works under the general direction of the Operations Director, and in cooperation with Operations Supervisors, the Assistant Operations Director, and the Operations Support Specialist.

Requirements

• A high school diploma or equivalent is required.
• Two years of work experience in administrative office support, technology, video systems, or a related field is required.
• Knowledge and experience using Microsoft Office Suite is required.
• Excellent written and verbal communication skills are required.
• Must be 21 years of age or over.
• Must hold a valid State of Illinois driver’s license with a current mailing address listed and have maintained a valid Driver’s License (any state) for at least five years.
• Must be able to pass a Motor Vehicle Report (MVR) check for prior traffic violations, including no major violations in the past five years and no minor violations for the past three years.
• Hold, or obtain within six months of hire, an Illinois Class A or B Commercial Driver’s License (CDL) with passenger and airbrake endorsement is required.

Nice To Haves

• An associate degree or higher is preferred.
• Experience in a busy office environment with moderate interruptions is preferred.
• Experience in basic computer video surveillance technology is preferred.

Responsibilities

• Manages the Operations Department’s aspects of the customer feedback procedure, delegating investigation responsibilities to Supervisors and documenting the results of the investigation
• Completes investigations using various software to determine information for proper video retrieval
• Requests and orders videos based on various reports and inputs
• Uses basic video technology skills and assists the Technology Services Department in maintaining multiple video surveillance systems
• Acts as a point of contact for police and FOIA video requests
• Coordinates with the Operations Support Specialist on duties as needed and covers duties during absences
• Acts as a Street Supervisor when needed by monitoring system operations, ensuring service reliability, supervising Operators, responding to incidents and emergencies, and coordinating real-time service adjustments to maintain operations
• Strong understanding of policies and procedures related to MTD operations

Benefits

• Illinois Municipal Retirement Fund pension
• 100% employer-sponsored family health / dental / vision insurance premiums (employee + all dependents)
• $40,000 employer-paid life insurance policy
• Voluntary insurance options
• Paid time off (vacation, personal, and sick/earned time)
• Bereavement leave
• Parental leave
• Flexible spending account
• Deferred compensation investment match plan
• EAP
• Uniform allowance
• Fitness center
• Transportation
• Urbana Municipal Credit Union

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED