Operations Training Manager

Ontex•Reidsville, NC

1d•Onsite

About The Position

At Ontex, we are making everyday life easier across generations. Worldwide our 5,500 colleagues are taking pride in their work, guided by our values – Passion, Reliability, Integrity, Drive and Everyone. Every day they are developing, producing, and distributing affordable and sustainable baby, woman and adult personal care products. As a leading international provider of personal hygiene solutions for retailer brands and healthcare partners, founded in Belgium in 1979 and listed on Euronext Brussels, we believe that innovation should be accessible to everyone. As we continue being 'Here for you', we’re looking for a Operations Training Manager to join our Production & manufacturing team.

Requirements

Bachelor’s degree or equivalent in Industrial Engineering, Mechanical Engineering, Electrical Engineering or a related field and 5 years of progressively responsible experience in the job offered or a related manufacturing occupation.
5 years of experience in Executing lean principles, including 5S methodology, Autonomous Maintenance, Kaizen events, Standardized work practices, Waste reduction, SMED, and Gemba walks (on-site observation).
5 years of experience in Developing and maintaining operational standards and auditing the correct application on shop floor.
5 years of experience in Performing root-cause analysis for underperformance in operations (5 Whys, One point lesson, data- driven analysis, cross functional team facilitation, and conducting investigations and reporting).
5 years of experience Utilizing Microsoft Excel (advanced functions), data visualization tools (Power Bl), and Learning Management Systems (Maecos or similar).
5 years of experience Performing technical trainings in a manufacturing or industrial setting.
5 years of experience Designing, delivering and improving technical and compliance training.
10% domestic and international travel required, as necessary.

Responsibilities

Present information with a variety of instructional techniques or formats, such as, simulations, team exercises, group discussions, videos, or lectures.
Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials.
Evaluate modes of training delivery, such as in-person or virtual, to optimize training effectiveness.
Offer specific training programs to help workers maintain or improve job skills.
Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers.
Monitor, evaluate, or record training activities or program effectiveness.
Design, plan, organize, or direct orientation and training programs for employees.
Develop and execute the operational training strategy, manage the training team, maintain the skills matrix, ensure compliance with global training standards, and continuously improve workforce capabilities to enhance operational excellence.
Build and maintain a highly skilled workforce, ensuring that employees are effectively onboarded, trained, and continuously developed to meet business goals.
Support operational excellence, audit readiness, and workforce capability, contributing directly to operational success and performance.
Deliver effective, compliant training programs across all shifts and departments that drive operational excellence.
Evaluate training impact using KPls, performance metrics, and feedback channels to drive continuous improvement.
Develop and update training content including technical modules, procedures, and evaluation forms in collaboration with subject matter experts to ensure relevance and accuracy.
Partner with cross functional stakeholders to identify skill gaps and address them through tailored training solutions.
Coordinate audit preparation by ensuring training systems, documentation, and compliance standards are fully met.