Operations Training Coordinator

Nextech • Addison, TX

8d • $24 - $29 • Onsite

About The Position

The Operations Training & Development Coordinator plays a critical role in shaping Nextech’s future workforce by supporting the planning, coordination, and execution of apprentice training programs within service operations. This position is responsible for ensuring a seamless training experience—from onboarding through program completion—by managing schedules, logistics, communication, and training records. Ideal for a highly organized and proactive professional, this role offers the opportunity to directly impact technician development while collaborating with cross-functional teams in a fast-paced, growth-oriented environment.

Requirements

• 1–3 years of experience in dispatching, scheduling, or workforce coordination in service or trade environments
• Proven ability to coordinate field personnel and manage dynamic schedules
• Experience supporting or facilitating in-person and virtual training sessions
• Strong communication and organizational skills with high attention to detail
• Ability to manage multiple priorities and thrive in a fast-paced environment
• Proficiency in Microsoft Office and business systems for tracking and documentation
• Self-starter mindset with the ability to work independently and collaborate cross-functionally
• High school diploma or equivalent required

Nice To Haves

• Familiarity with Learning Management Systems (LMS) and training tools preferred
• HVAC-R or service industry experience is a strong plus

Responsibilities

• Take ownership of coordinating apprentice training programs that directly shape Nextech’s future workforce
• Schedule and align training classes with instructors, ensuring smooth and efficient program delivery
• Support apprentices by managing travel arrangements and creating training-related purchase and work orders
• Deliver an exceptional onboarding experience by maintaining proactive communication with candidates from offer to training start
• Track attendance, participation, and progress to ensure successful program completion
• Utilize and grow your expertise in Learning Management Systems (LMS) to manage training content and records
• Collaborate with corporate training teams to maintain and enhance training materials and experiences
• Stay at the forefront of service operations processes and apprentice program requirements
• Build strong relationships across teams to ensure training effectiveness and operational success
• Participate in occasional travel (up to 10%) to support hands-on training sessions and evaluations
• Ensure all activities are completed safely, accurately, and in alignment with company standards

Benefits

• Excellent Health Insurance options including a FREE employee only option
• Dental, Vision, Accident, Critical Illness, Disability and Supplemental Life Insurance options
• FREE life insurance equal to your annualized pay rate
• 401k with a 50% match up to the first 5% of your contributions
• 7 paid Holidays
• 2 paid Personal days
• 10 paid Vacation days

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED