Operations Training Coordinator (On-Site)

Broadridge•El Dorado Hills, CA

7d•Onsite

About The Position

The Operations Training Coordinator plays a crucial role within the Production Operations function, providing essential training and administrative support. This position involves working across multiple job families, combining administrative, organizational, and coordination skills to enhance operational efficiency. We are made up of high performing teams that meet in person to learn and collaborate as needed. This is an on-site role that will be assigned to a Broadridge location where you will work 100% of the time.

Requirements

Min 3 years of experience
HS Diploma or Equivalent preferred
Microsoft Word, Excel, and Outlook experience is preferred.
Background in formal training or significant work experience in related fields.

Responsibilities

Lead hands-on, one-on-one, and group skills training sessions, focusing on equipment operations and operational processes.
Conduct training needs assessments and develop training plans.
Oversee certification and re-certification processes, ensuring all associates meet operational standards.
Monitor, evaluate, and report on associates’ training progress.
Maintain accurate records of all training activities.
Utilize clerical skills to upload and update relevant documentation, following established procedures.
Understand the role’s contribution to the team and demonstrate an ability to integrate efforts with others within the discipline.
Comprehensive understanding of procedures within the discipline and foundational knowledge of related areas.
Ability to independently identify and solve common problems using established or creative solutions.
Strong communication abilities to effectively exchange information and facilitate training.
Takes initiative to manage own workload effectively with a moderate degree of supervision.
Enhance team performance through the provision of high-quality services and information.
Exercise sound judgment within defined procedures, coordinate scheduled training activities independently, and deliver impactful training sessions that align with operational goals.