Operations Trainer 2

Flex•Memphis, TN

20h•Onsite

About The Position

Flex is a diversified manufacturing partner that helps market-leading brands design, build, and deliver innovative products. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. The Operations Trainer 2 is responsible for creating and assessing standard work instructions in the production area, coaching, assisting, and training employees in their job responsibilities. This role involves ensuring high-quality, calibrated training across all sites and uniform assimilation of equipment, processes, and products within the site, while also partnering in safety and quality training. The position also requires the ability to manage projects and work in cross-functional teams, adhering to all company policies, procedures, ergonomic standards, and safety requirements.

Requirements

Extensive hands‑on experience at the component level (power circuits, VRMs, BGA, fine‑pitch components) with the ability to train technicians on accurate diagnosis, repair, and rework techniques.
Proven capability teaching use of electronic test equipment (oscilloscopes, multimeters, logic analyzers, BGA rework stations) and interpretation of schematics, board layouts, and datasheets.
Strong background in root cause analysis, corrective action documentation, repair logs, and development of training materials while enforcing ESD, safety, and quality standards.

Responsibilities

Create and support standard work and training practices.
Update individual employee training tracking, as necessary.
Validate training effectiveness through the audit process.
Train and coach, the employees in the Trainer/Operator position to ensure confidence and success for Flex.
Provide support and documentation expertise to CPI events and initiatives (edit standard work documentation, oversee training/retraining, and provide suggestions on what training tools would be most effective) as necessary.
Assure and conduct high quality, calibrated training across all sites.
Assure and conduct uniform assimilation of equipment, processes, and products within site.
Partner in safety and quality training within the site.
Develop themselves and others to support organizational readiness.
Act as a liaison for “Best Practice” communication across the sites.
Publish communications and updates through the established structure and network, as necessary.
Update area Training Boards on a weekly basis with pertinent information (Weekly Trainer schedules, updates, etc).
Ability to manage projects and work in a cross functional team.
Follows all policies, procedures, ergonomic standards, and safety requirements directed by the department.