Operations Trade Support Associate

Janney•Philadelphia, PA

3d•Hybrid

About The Position

As part of the Middle Office team, the Operations Trade Support Associate serves as a liaison between trading desks, other operations teams, and counterparties throughout the trade life cycle. The role helps ensure trade details are accurate, regulatory reporting is proper, and trades settle on time. The team works with equities, fixed income, options, and derivative products and collaborates daily with groups including the trading desk, Private Client Group (PCG), Settlements, Compliance, and other operations departments. The position calls for strong problem-solving, attention to detail, organization, dependability, drive, and teamwork. The firm currently operates under a hybrid model, subject to change at the manager’s or firm’s discretion. The role includes reconciliation and discrepancy research, trade booking and allocations, account setup, trade issue resolution and corrections, regulatory-reporting support, and participation in process improvements and system enhancements.

Requirements

Bachelor’s degree required.
0–2 years of experience in financial services, operations, or a related field; internships are considered.
Technically proficient in Microsoft Outlook, Excel, and Word.
Obtain the SIE within 6 months of hire and Series 99 (or Series 7) within 1 year of hire, as specified in the requirements.

Nice To Haves

Knowledge of and experience in the financial industry.
FINRA SIE and Series 99 (or Series 7) preferred.
Familiarity with BetaNxt, Bloomberg, and Flex Trading.

Responsibilities

Review reconciliation reports and research outstanding items.
Complete trade booking and allocations.
Set up new accounts and escalate matters to the AML/Risk Department as needed.
Resolve trade rejections, trade discrepancies, and settlement fails.
Complete trade corrections.
Monitor regulatory reporting, track required details, and work with Compliance as needed.
Identify potential process deficiencies and risk situations, escalating them to management as required.
Communicate and collaborate with internal and external parties to resolve outstanding trade-matching and settlement issues.
Proactively identify potential process improvements and participate in assigned team projects, process improvements, and system enhancements.
Handle trade-processing issues, engage market participants regarding outstanding trade concerns, and respond to ad hoc requests as needed.