Operations Technology (O.T.) Administrator

City of Webster • Webster, TX

2d • Hybrid

About The Position

The City of Webster's Public Works Department seeks an Operations Technology (O.T.) Administrator to manage, maintain, and optimize the software, hardware, and data systems that support municipal infrastructure and Public Works field operations. This position oversees computerized maintenance management systems (CMMS), geographic information systems (GIS), and supervisory control and data acquisition (SCADA) systems; troubleshoots hardware, mobile device, and software issues; and recommends technology improvements to increase operational efficiency. Additional duties include providing user training, managing access controls, backups, and data protection, and coordinating system upgrades with IT staff, vendors, software developers, and contractors.

Requirements

• Two (2) years of professional experience in IT administration, OT administration, systems administration, or municipal public works technology support.
• Valid Texas Class "C" Driver's License.
• Proficiency in CMMS, GIS, or SCADA software, database management, and specialized Public Works tools.
• Strong problem-solving skills.
• Ability to learn and implement new systems.
• Effective communication across departments.
• Ability to exercise independent analytical judgment.
• Ability to prepare technical operating protocols.
• Ability to monitor program or project budget expenditures.

Nice To Haves

• An associate's degree in Information Technology, Computer Science, Public Administration, Business Administration, or a related field.
• Demonstrated experience in analysis, installation, technical support, and system administration.
• Valid certification in CMMS, GIS, or SCADA systems.

Responsibilities

• Manage, maintain, and optimize software, hardware, and data systems supporting municipal infrastructure and Public Works field operations.
• Oversee computerized maintenance management systems (CMMS), geographic information systems (GIS), and supervisory control and data acquisition (SCADA) systems.
• Troubleshoot hardware, mobile device, and software issues.
• Recommend technology improvements to increase operational efficiency.
• Provide user training.
• Manage access controls, backups, and data protection.
• Coordinate system upgrades with IT staff, vendors, software developers, and contractors.

Benefits

• Strong Compensation Plans, with bi-annual salary surveys to ensure competitiveness in the market
• Medical Insurance, with approximately 90% of employee premiums paid by the City and a significant contribution to dependent coverage.
• Free dental, vision, life, and long-term disability coverage for employees
• Retirement plans, including a 2:1 matching contribution in the Texas Municipal Retirement System, plus optional 457 and Roth IRA plans
• Tuition Assistance and training opportunities to support your educational goals
• Professional Certification Pay to encourage your development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree