Operations Technology Coordinator

AnewHealth•OH - Remote, OH

2d•Remote

About The Position

The Operations Technology Coordinator will coordinate the definition and implementation of new and on-going technology efforts to drive growth, service, quality, and cost improvements across the operations team. This role will be responsible for defining, measuring, and analyzing aspects of various projects. The individual will work closely with the operations leadership team and information technology to create plans for maintaining progress and implementing controls. The ability to create project deployments by pulling together data from a myriad of sources and pareto these priorities will be critical to success. The development and implementation of new IT tools, capital projects and behavioral/procedural improvements will all be part of the portfolio of projects in process at any one given time.

Requirements

High school diploma or GED equivalent required
2+ years of relevant work experience in a technical, support, or operations role
Expertise in Excel functions, creating charts, collecting data, and utilizing business intelligence to identify underlying issues and confirm effectiveness of solutions within the healthcare industry
Ability to facilitate teams and leverage brainstorming and prioritization tools to get the most out of all levels of participants in continuous improvement activity
Track record and examples of managing multiple projects and action plans from inception through completion and sustained performance
Strong business acumen in developing, pulling data and driving improvement on leading and lagging Key Performance Indicators
hearing, seeing, sitting, standing, talking, and walking
Applicants must be eligible to work in this country.

Nice To Haves

Bachelor’s degree preferred
Certification as a Project Management Professional or demonstrated experience and a history of implementing and analyzing improvement

Responsibilities

Maintain Ops-IT Project priority and communicate weekly on Ops-IT project progress
Run reports as needed to maintain and monitor progress on KPI’s
Run and maintain operations technician and R.Ph performance reporting
Develop requirements/submissions for IT projects within our project approval and prioritization platform
Collaborate with COE leaders to identify improvement opportunities in the tools, process and training of the teams and prioritize these projects for execution
Collaborate with Information Technology team to build out, test, train and deploy new process solutions
Develop the deployment data needed for teams to understand the issues being solved for, write project charters
Pull teams together for brainstorming and solution prioritization, down select solutions based on a repeatable and objective approach
Maintain a project portfolio that with continued readiness to report out on status to all levels of the organization, demonstrate return on investment for the project portfolio as well as convincing sustainment of gains
Manage team of user acceptance technicians/RPh
Embody AnewHealth’s Core Values in all communications and interactions.
Other duties as assigned.