Operations Technician - Commercial Lines

Sentry Insurance Agency•Stevens Point, WI

2d•Hybrid

About The Position

As an Operations Technician – Commercial Lines (CL), you will support operational and underwriting processes and handle a variety of policy transactions.

Requirements

High School degree or equivalent
Ability to work with detail and accuracy within established deadlines
Exceptional computer skills, including Microsoft Excel/Word/Outlook
Excellent multi-tasking with the ability to take direction from many sources
Highly organized and proficient in verbal and written communication

Nice To Haves

Experience in a customer service or office environment preferred

Responsibilities

Document and maintain customer information and forms necessary for policies and/or policy changes in various systems
Respond to email inquiries from both internal and external customers
Prepare and assemble policies and/or policy changes for mailing or electronic distribution
Enter, delete, or update driver information per guidelines within the policy administration system
Perform filing, retrieval, and distribution of various materials and documents in accordance with prescribed departments’ systems and practices
Ensures all data and materials meet company standards for compliance, completeness and quality
Upload files to content retention systems

Benefits

Hybrid work model
In-office workspace and materials for home office
Meal Subsidy
401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting
Sentry University (SentryU)
Tuition Reimbursement program
Generous Paid-Time Off plan
Volunteer-Time off
Group Medical, Dental, Vision, Life insurance
Parental leave
Health and Wellness benefits
Well-being and Employee Assistance programs
Sentry Foundation gift matching program