Operations Team Member- Holland Civic Center Place

The Sports Facilities CompaniesHolland, MI
Onsite

About The Position

Holland Civic Center Place is an event, recreation, entertainment and community destination focused on improving the health and economic vitality of Holland, MI. You will be joining a service-minded team in an environment focused on fun, fulfillment and built to enrich the community. Holland Civic Center Place is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

Requirements

  • Can work with a wide variety of age groups
  • Flexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance necessary
  • Excellent communication skills, both verbal and written
  • Ability to maintain focus in a high-volume, fast-paced environment
  • Must have excellent guest service skills
  • Must be detail-oriented and have outstanding organizational skills
  • Ability to multi-task and prioritize
  • Ability to remain calm and focused in difficult and stressful situations
  • Must work well with others

Nice To Haves

  • Strong eye for detail and safety compliance
  • Proven success in being a quality team member
  • Experience and success in customer service
  • Action-oriented personality with a 'get it done' attitude and proficiency for efficiency

Responsibilities

  • Maintain and control trash
  • Monitor, maintain and service restrooms
  • Consistently communicate issues and relevant updates to your supervisor and applicable Team members
  • Assist with the execution of applicable events
  • Assist with setting up rooms, moving tables and chairs
  • Use cash registers and serve concessions
  • Serve as a bartender as needed
  • Be knowledgeable about prices, leagues, and events
  • Complete special projects, daily assignments and other duties as directed by management
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