Operations Team Member- Holland Civic Center Place
About The Position
Holland Civic Center Place is an event, recreation, entertainment and community destination focused on improving the health and economic vitality of Holland, MI. You will be joining a service-minded team in an environment focused on fun, fulfillment and built to enrich the community. Holland Civic Center Place is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
Requirements
- Can work with a wide variety of age groups
- Flexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance necessary
- Excellent communication skills, both verbal and written
- Ability to maintain focus in a high-volume, fast-paced environment
- Must have excellent guest service skills
- Must be detail-oriented and have outstanding organizational skills
- Ability to multi-task and prioritize
- Ability to remain calm and focused in difficult and stressful situations
- Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow Team Members
- Must work well with others
- Must take personal initiative for the betterment of the team and facility
- Commitment to the safety and wellbeing of others
- Have sports experience or an interest to learn
Nice To Haves
- Proven success in being a quality team member
- Experience with events or sports
- Experience and success in customer service, leadership, and organization
- Action-oriented personality with a 'get it done' attitude and proficiency for efficiency
Responsibilities
- Ensure correct equipment is available for events, and proper set up
- Setup rooms according to floor plans
- Assist with operating events including bussing, bartending
- Maintain and control trash
- Monitor, maintain and service restrooms in all areas of the parks and buildings
- Consistently communicate issues and relevant updates to your supervisor and applicable Team members
- Assist with the coordination of all programming and applicable events
- Assist other departments as necessary
- Greet guests and provide answers and directions as needed
- Provide courteous and friendly service to all guests and staff
- Be knowledgeable about prices, leagues, and events
- Report all incidents, accidents, injuries, and altercations to General Manager, AGM, or MOD
- Know and enforce the facility's policies, procedures, and rules
- Complete special projects, daily assignments and other duties as directed by management
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
