Operations Support Specialist - JFK

TCR

1d•Onsite

About The Position

The Operations Support Specialist will support the organization with administrative, and project related tasks related to the growth and day-to-day operations of the JFK workshop. This role serves as a key liaison with customers regarding repair approvals and invoicing, tracks preventive maintenance (PM) schedules, supports parts room organization, approves vendor invoices, and conducts workshop safety audits. The specialist will also assist with payroll reporting, customer billing, and subcontractor work follow-up, contributing to a safe, efficient, and customer-focused operational environment.

Requirements

3–5 years of experience in administrative, operations support, or service coordination.
Strong financial acumen and proficiency with MS Office.
High school diploma required.

Nice To Haves

SAP/ERP experience is a plus.
Post-secondary education a plus.
Excellent communication, organization, and problem-solving skills.
Ability to work independently and as part of a team.

Responsibilities

Serve as a key liaison with customers regarding repair approvals and invoicing.
Track preventive maintenance (PM) schedules; share monthly reports & ensure equipment release/completion.
Support parts room organization and create purchase requisitions.
Approve vendor invoices and manage work order utilization.
Conduct workshop safety audits and toolbox talks.
Assist with biweekly payroll reporting and customer billing processes.
Follow up on subcontractor work and tire purchase orders.
Contribute to a safe, efficient, and customer-focused operational environment.