Jr Operations Agent (JFK)
About The Position
The full-time Jr. JFK Logistics & Operations Agent will work from our JFK office and assist the Rock-It Cargo Central Operations team with arranging domestic and international transportation for a variety of live performance touring projects. You will be instrumental in the success of our clients’ events. The Freight Forwarder Export Coordinator will strategically identify & book the best routes for each project, prepare and review necessary documentation for the shipments, manage key deadlines to keep projects on track, and cultivate lasting client and vendor relationships. In this role, you will work side-by-side with seasoned operations leaders, deepen your expertise across all types of shipments (air, trucking, and ocean) and projects, and build a strong foundation from which to grow your career in the industry.
Requirements
- 1 + years of freight forwarding experience; live event import/export experience preferred.
- Associate's or Bachelor's degree, or equivalent industry or military experience.
- Basic knowledge of freight forwarding, including air export operations.
- Strong organizational, prioritization, and time management skills with exceptional attention to detail.
- Ability to manage multiple priorities and perform effectively in a fast-paced environment.
- Excellent customer service and vendor relationship management skills.
- Proficiency with basic Excel functions and the ability to quickly learn new software.
- Willingness to travel and participate in on-call rotations.
- Ability to successfully complete the company's pre-employment background screening, consistent with applicable federal, state, and local laws.
Responsibilities
- Assist the operations department in researching best routes and making bookings for domestic and international freight shipments
- Coordinate domestic and international import/export shipments via all modes of transport: air, trucking and ocean
- Review client manifests and prepare transportation documents
- Cultivate and maintain customer and vendor relationships
- Work closely with carriers, shippers, and consignees to ensure deadlines are met
- Other duties related to client projects, as assigned
Benefits
- Generous PTO package with 18 vacation days, 2 floating holidays, 7 sick days, and 11 paid holidays annually.
- Comprehensive medical, dental, and vision plans.
- Employer contributions to HSA if a high-deductible health plan is chosen.
- Access to telemedicine through MDLive.
- Mental health support through Employee Assistance Program.
- 401(k) match.
- Employer-funded insurance (Basic Life, AD&D, Short-Term Disability, and Long-Term Disability).
- Generous paid parental leave for all parents.
- Continuing Education Reimbursement.
- Charitable Donation Matching.
- Free tickets to client events (when available).
- Regular company events like birthday lunches, sports outings, volunteer opportunities.
- Supplemental insurance (accident, critical illness, hospital indemnity).
- Pet insurance through MetLife.
- Potential discounts on home and auto insurance through Farmers Insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
