Operations Support Specialist

Humane Colorado•Denver, CO

2d•$23 - $24

About The Position

Humane Colorado is seeking a dependable and flexible Operations Support Specialist to support daily shelter operations and help ensure high-quality care for animals and patrons. The position works across departments, providing hands-on assistance with cleaning, stocking, events, transport, animal handling, administrative tasks, and other operational needs. It supports shelter teams in caring for animals and patrons and helps maintain efficient animal flow among shelters and from the community. The role may include offsite adoption events, large-animal impounds, investigations, project coordination, staff and volunteer support, driving errands, and maintaining facilities and equipment. The position requires safe handling of animals of varying sizes and temperaments, a valid driver’s license and insurable driving record, and the ability to work weekends and holidays as needed. Employees must obtain and maintain required certification for euthanasia technician, holder, and trainer duties. Shelter, veterinary, or animal-care experience is preferred. This is a full-time position with starting compensation of $23.18–$24.35 per hour, commensurate with market, experience, and equity.

Requirements

High school diploma or equivalent.
Valid driver’s license and insurable driving record.
Proficiency in Microsoft Office programs.
Excellent verbal and written communication skills.
Strong interpersonal communication skills.
Ability to follow project timelines, accomplish multiple tasks, and remain flexible in a dynamic work environment.
Ability to handle and restrain animals of various sizes, weights, and temperaments, including dangerous or fractious animals.
Ability to lift up to 50 pounds, with reasonable accommodation.
Willingness to obtain and maintain certification for euthanasia technician, holder, and trainer duties.
Comfort working weekends and holidays as needed.

Nice To Haves

Experience handling animals in a shelter or similar environment.
Shelter, veterinary, or animal-care experience.

Responsibilities

Float to various departments to support sheltering teams as assigned.
Coordinate with shelter departments to improve animal flow through the shelter, between shelters, and from the community, while meeting external partners’ needs and making effective use of space and personnel.
Support incoming in-kind donations and maintain organized storage space.
Stock and organize hallway clean-up stations and maintain neat, clean facilities in assigned areas.
Cover tasks, staff shortages, and scheduling challenges as needed.
Lead and plan offsite adoption events as assigned.
Assist with investigation cases as needed, including planning for large-animal impounds.
Obtain and maintain required certification to perform euthanasia technician, holder, and trainer duties.
Provide oversight and project management for specific limited or ongoing projects and processes.
Maintain safe animal-handling skills, including the ability to handle dangerous or fractious animals.
Provide ongoing support and training to staff and volunteers as needed.
Complete driving errands as needed.
Partner with departments to help ensure facilities and equipment are in good working order.
Provide appropriate content to Development, Marketing, Communications, and Education teams.
Communicate and collaborate professionally and respectfully with employees, patrons, the public, and business partners.
Support a positive team environment, address conflict directly, and appropriately express concerns.