Operations Support Specialist

Tbi Airport Management•Burbank, CA

8h•Onsite

About The Position

Under the general supervision of Operations Management or designee, the Operations Support Specialist supports the Operations Department in both planning and day-of activities and tasks. This role involves performing gate and terminal counter management functions, issuing Notices to Airmen (NOTAMs), escorting aircraft, creating and maintaining GIS data, monitoring systems, and providing support for recordkeeping, audits, and emergency situations. The specialist will also inspect facilities, attend meetings, and work on assigned projects.

Requirements

Graduation from an accredited college or university with a Bachelor’s Degree in Aviation Management, Business Administration, Aeronautical Science, or closely related field.
Or Associate’s Degree and two (2) years of experience in a communications center, or airport operations.
Possession of a valid California Driver’s license.
Obtain and maintain security clearance as required by role and TSA regulations.
Knowledge of principles and practices of airport operations, airport security, and aviation management.
Knowledge of modern safety principles, practices, methods, and techniques.
Knowledge of administrative and clerical procedures and systems, such as word processing, file management, and other office procedures and tools.
Skill to safely operate Authority vehicles and safely work around aircraft, moving equipment, and facility environments.
Skill to operate modern office equipment.
Skill to operate public safety and aeronautical radio systems.
Skill to utilize a variety of computer systems, programs, and software related to department activities and operations.
Ability to learn and understand 14 CFR 139, 49 CFR 1542, and all other federal, state, and local rules, regulations, standards, guidance, directives, and other documents related to airport operations and security.
Ability to work effectively in groups and as an individual.
Ability to express oneself clearly, both in oral and written form.
Ability to establish and maintain effective working relationships.
Ability to follow written and oral instructions.
Ability to communicate clearly over telephone and radio systems.
Ability to safely perform duties in the vicinity of aircraft, moving equipment, and facility environments.
Ability to analyze data from a variety of sources.
Ability to prepare clear, concise, and comprehensive reports, records, correspondence, and other written materials.

Responsibilities

Performs gate and terminal counter management functions, both planning and day-of gate scheduling and analysis in accordance with policies and procedures including projections, irregular operations, and other situations.
Issues and files Notices to Airmen (NOTAMs) to report airport conditions that impact operation of aircraft and ensures prompt communication to stakeholders when the Operations Supervisors are unable.
Performs aircraft escorts on the movement area for aircraft under tow or being taxied to various parking positions around the airport.
Creates, maintains, and analyzes GIS data, and perform related functions with data including but not limited to Part 77, assets, and navigational/visual aid interference evaluation.
Analyzes and prepares information to support decision-making and data review.
Monitors various systems and takes appropriate action, including stakeholder notification and preemptive planning or coordination.
Provides support in recordkeeping and training requirements, including Part 139 recordkeeping, audits, emergency management, movement area, and other areas.
Provides support in emergency situations as required.
Escort vendors/contractors in terminal or air operations area.
Attend a variety of meetings and ongoing training, including department, airport, and stakeholder.
Performs inspections of terminal facilities, common use equipment, vendors, and contractors.
Works on assigned projects and/or project teams.
Provides support to Operations Supervisors.
Perform other duties as assigned.