Operations Support Specialist I-OSS1 - CC

Pike•West Whiteland Township, PA

2d•Onsite

About The Position

This is an entry-level position responsible for providing internal customer service with a broad range of operational support activities for local and regional Pike Engineering operations. This role will report to a Supervisor or Manager in a Pike Engineering office. Pike Engineering offers a wide variety of benefits including but not limited to Medical; Dental and Vision Insurance; Paid Time Off; 401(k); Health and Dependent Care Flexible Spending Accounts; Employee and Dependent Basic Life Insurance; Employee and Dependent Basic Accidental Death & Dismemberment; Short Term Disability; Long Term Disability; Critical Illness; Accident and Whole Life Insurance; Legal Services, Identity Theft, and Cyber Security; Employee Discounts and Service Awards. All health care benefits are available upon election on day one (1) of your employment with Pike. The compensation range for this position is: $21.00 per hour.

Requirements

Regular attendance is required.
High school degree or GED.
0-1 Year(s) Experience in similar support role or performing general administrative duties.
Ability to read and interpret documents such as procedure manuals, operational procedures, etc.
Ability to write simple correspondence.
Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
Ability to compute rate, ratio and percent and to draw and interpret spread sheets.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving few concrete variables in standardized situations.
Required computer skills and knowledge of relevant software.
Required knowledge of operation of standard office equipment.
Required knowledge of clerical and administrative procedures and systems such as filing and record keeping.
Demonstrated ability to work independently and follow through on assignments.
High energy level with ability to work in fast paced, ambiguous environment.
Professional appearance maintained at all times.
Ability to deal and work well with a variety of individuals from various socio-economic, cultural, and ethnic backgrounds.
Team oriented.

Nice To Haves

Associates degree (AA or equivalent from two-year college or technical school).
Familiarity with utility or engineering office operations is preferred.

Responsibilities

Input information accurately from a variety of sources into computer database or applications to support time and expense entry, work management, invoicing, AP, expense reconciliations or and other processes as assigned.
Provide general administrative and clerical support including mailing, scanning, and copying. May serve as the receptionist for the Pike Engineering facility.
Run reports from a variety of tools or systems and review data inputs/outputs for completeness and correctness.
Arrange employee engagement activities in the office.
Prepare and modify documents including correspondence, reports, drafts, memos and emails as directed.
Meet established deadlines and deliver requested information in a timely manner.
Scheduling and coordinating meetings and appointments; maintain the master calendar of in-house meetings and manage employee calendars & availability.
Support company and client sponsored events by organizing and scheduling catering, facilities, restaurants, or other vendors as necessary.
Maintain a variety of general administrative reports and databases including fleet, phone lists, storm rosters, occupancy and PPE assignment.
Cost-effectively monitor and order office supplies as required.
Assist with new employee on-boarding process.
Assist with maintaining fleet vehicles with coordinating and managing maintenance appointments and tracking mileage. Outfitting fleet vehicles with required up-to-date equipment.
Perform other duties as assigned by management.