Operations Support Manager

Sodexo•New York, NY

23h•$89,250 - $115,500

About The Position

Sodexo is seeking an Operations Support Manager to support a high‑profile corporate account during new unit openings, operational stabilization, and ongoing daily execution. This role plays a critical leadership‑support function, ensuring operational excellence, compliance, and a seamless workplace experience for both Sodexo teams and client partners. The Operations Support Manager serves as a central coordination point between Sodexo leadership, frontline teams, and client stakeholders—providing advanced administrative oversight, managing key workflows, and supporting the implementation of operating standards across the account.

Requirements

Experience in foodservice or culinary operations with understanding of unit‑level workflows
Ability to mentor and train teams across onboarding, compliance, and daily operations
Strong communication skills with a customer‑service mindset
Ability to manage multiple priorities in a fast‑paced corporate environment
Exceptional organization and detail orientation with accurate documentation habits
Proactive, self‑starter mindset with flexibility to take on additional responsibilities
Bachelor’s Degree or equivalent experience
3 years Minimum Management Experience
3 years Minimum Functional Experience

Responsibilities

Support units by ensuring compliance with Sodexo policies, procedures, and operating standards
Execute new hire paperwork and maintain accurate, compliant employee files
Coordinate systems access and manage documentation, technology workflows, and operational records
Facilitate onboarding and training including New Employee Orientation and required company programs
Support recruitment activities such as job postings, screening, and interviewing as needed
Manage operational workflows