Operations Support Manager

Sodexo Careers•Raleigh, NC

6d•Onsite

About The Position

Sodexo Corporate Services is looking for a Facilities Admin Operations Support Manager to join our life science corporate service client in Research Triangle Park area in Raleigh, NC. The Manager Operations Support will be a highly organized and detail-oriented individual who knows how to manage overlapping projects, event management, food deliveries and set-ups, escorting and reception as needed. The Operations Manager Support will oversee event set ups and resets.

Requirements

Exceptional customer service skills, relationship building skills and outstanding communication skills
2-3 years’ successful experience in Facilities Management, including hard and soft services
Exceptional customer service, relationship building and communication skills both written and oral
Demonstrates strong leadership in client, customer, and community relations
Demonstrated business and financial acumen
Critical Thinking Skills and great decision-making skills
Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience - 3 years
Minimum Functional Experience - 3 years

Nice To Haves

Knowledge of Maximo and other BAS systems knowledge are a plus

Responsibilities

Supports our Client Site Facilities Operations management in addition to internal Sodexo clients.
Conducts regular observations and audits of site conditions and appearance.
Develops and documents action plans to consistently improve the services.
Liaise with clients on event planning details, create weekly schedule.
Oversee and manage events set up and break down, catering delivery set up support
Assists in preparing communications for team, staff, customer, client, or vendors.
Collects, compiles, manipulates formats, and interprets data for management.
Process vendor invoices for payment accurately, maintain excellent records, compile relevant reports for management.