Operations Support Coordinator

POINT REAL ESTATE MANAGEMENT LLC • Goerke's Corners, WI

6d • Hybrid

About The Position

The Operations Support Coordinator is a hybrid role on PRM’s corporate team. This position focuses on the management and troubleshooting of internal software systems and technology used across the organization while also providing day-to-day administrative support. The ideal candidate is highly organized, detail-oriented, and comfortable supporting both people and systems in a fast-paced, multi-site environment.

Requirements

• 2+ years of experience in an administrative, office support, or coordinator role
• Experience supporting software systems or providing basic technical support is preferred
• Strong computer skills and comfort learning new software systems
• Excellent organizational and time-management skills
• Clear written and verbal communication skills
• High attention to detail and follow-through
• Valid driver’s license and reliable transportation required for occasional travel to properties.

Nice To Haves

• Experience in property management, real estate, or a multi-location organization is a plus
• Customer-service mindset with a helpful, solution-oriented approach
• Ability to balance administrative tasks with technical support responsibilities
• Adaptable and comfortable in a changing environment
• Ability to work independently while collaborating with a team

Responsibilities

• Assist with managing and maintaining internal software platforms
• Provide first-level technical support and troubleshooting for common system and software issues
• Coordinate with external IT vendors or internal IT resources as needed
• Help document processes, system workflows, and user guides
• Manage incoming and outgoing mail and packages
• Coordinate uniform ordering, distribution, and inventory for onsite staff
• Assist with office coordination, vendor communication, and general facilities support
• Provide administrative support to corporate team members as needed
• Maintain organized records, files, and documentation
• Assist with new employee onboarding, including system access setup, documentation, and orientation coordination
• Serve as a point of contact for basic employee questions related to systems, processes, and tools
• Support offboarding tasks such as access removal and equipment return tracking
• Support corporate initiatives, projects, and process improvements
• Identify opportunities to streamline administrative and system-related workflows
• Maintain confidentiality when handling employee and company information

Benefits

• Health, vision, and dental coverage starting within 30 days of hire
• 401(k) with company match after one month
• Paid vacation, holidays, birthday off, and one floating holiday each year
• Paid parental leave
• Employer-paid life, short-term, and long-term disability insurance
• Rent discounts
• Friendly, supportive team with fun annual events and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed