Operations Support Assistant

Reimagine ResourcesSt. Louis, MO
$18 - $20Hybrid

About The Position

Reimagine Resources is a full-service fitness solutions company specializing in facility consultation, gym design, equipment installation, repair, and maintenance. We serve commercial fitness facilities nationwide and are known for our responsiveness, professionalism, and high standards of execution. We are a growing company building a strong operations team to support increasing demand and deliver an exceptional client experience. We are looking for a highly organized, proactive, and detail-driven Operations Assistant to support our Operations Coordinator and service team. This is not a passive administrative role — this person will play a key role in keeping jobs moving, ensuring follow-through, and maintaining clear communication across clients, technicians, and internal operations. The right candidate is someone who takes ownership, follows through without being asked, and thrives in a fast-paced, execution-focused environment.

Requirements

  • 2+ years of experience in operations, administrative support, or coordination roles
  • Strong organizational and time management skills
  • Excellent written and verbal communication
  • Tech-savvy; proficient in Microsoft Office and Google Workspace
  • Ability to work both independently and as part of a team

Nice To Haves

  • Bachelor’s degree or equivalent experience preferred

Responsibilities

  • Keep active jobs moving by tracking progress, identifying gaps, and ensuring timely follow-up
  • Communicate confidently with clients regarding scheduling, updates, and next steps
  • Coordinate service appointments between clients and technicians with accuracy and efficiency
  • Manage parts and equipment ordering, tracking, and issue resolution
  • Support quoting and proactively follow up to move opportunities forward
  • Maintain clean, accurate records across jobs, invoices, and service documentation
  • Assist with invoicing and warranty processing with strong attention to detail
  • Act as operational support to ensure nothing falls through the cracks

Benefits

  • Employee discounts
  • Opportunity for advancement
  • Training & development
  • Free uniforms
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