Operations Support Administrator

SIXT USA • Palm Springs, CA

7d

About The Position

At SIXT, the Operations Support Administrator supports rental operations by delivering customer service, assisting with fleet logistics, and contributing to sales performance. The role involves helping customers select vehicles, protection packages, and add-ons; supporting customers throughout the rental process; and maintaining a smooth, efficient rental experience. It also includes overseeing vehicle readiness and movement, managing inventory, coordinating with service partners, and preparing vehicles for rental or disposal. The position pays $21.25 per hour and offers flexible hours and bonus opportunities.

Requirements

• Strong customer service background and a focus on delivering exceptional customer experiences.
• Persuasive, confident sales and communication skills, with motivation to perform against incentives.
• Ability to manage logistics, scheduling, and documentation, and basic computer proficiency to learn internal systems.
• Ability to work collaboratively and adapt to changing business needs.
• Availability to work a variety of shifts, including evenings, weekends, and holidays.
• At least 18 years old, authorized to work in the United States, and holds a valid driver’s license with a clean record.

Responsibilities

• Guide customers through vehicle options, protection packages, and add-ons while maximizing sales opportunities.
• Support customers throughout their rental journey, collect feedback, and maintain high service standards.
• Oversee fleet operations, including vehicle readiness, inventory management, coordination with service partners, and preparation for rental or disposal.
• Ensure vehicles are clean, perform routine checks, and assist with driving and staging to maintain fleet efficiency and presentation.
• Maintain accurate inventory, service, and customer interaction records.
• Collaborate across teams to support daily operations and planning.

Benefits

• Healthcare coverage, including medical, dental, and vision insurance.
• Life insurance, critical illness coverage, hospital indemnity coverage, and pet insurance.
• 401(k) plan.
• Paid time off and sick leave.
• Time and a half for working on public holidays.
• Employee Assistance Program.
• Employee rental rates, family rental options, and employee discounts.
• Uniform with weekly dry cleaning.
• Bonus opportunities and room for career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed