Operations Supervisor (MID-SHIFT)

McKesson•Memphis, TN

About The Position

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. The E‑Commerce Operations Supervisor is responsible for leading daily operational activities within the e‑commerce fulfillment environment, ensuring accuracy, efficiency, safety, and service-level adherence. This role oversees order picking, packing, inventory movement, shipping processes, and associate performance to support high-quality customer experiences.

Requirements

3+ years of experience in warehouse, logistics, or e‑commerce operations.
Previous supervisory or lead experience required.
Strong communication, leadership, and organizational skills.
Ability to motivate teams in a fast-paced, high‑volume environment.
Experience with warehouse management systems preferred.
Ability to stand, walk, bend, and lift up to 50 lbs. as needed in a warehouse environment.

Nice To Haves

Experience with warehouse management systems preferred.

Responsibilities

Oversee daily e‑commerce fulfillment activities, including picking, packing, shipping, and replenishment.
Provide hands-on leadership, coaching, and support to associates throughout the shift.
Maintain workflow, assign tasks, and adjust labor to meet operational targets and service-level expectations.
Monitor KPIs such as productivity, accuracy, escalate and address issues proactively.
Ensure adherence to company policies, and standard operating procedures.
Partner with inventory, transportation, and other departments to maintain a smooth and efficient operation.
Address performance concerns promptly and professionally, documenting behaviors and providing follow‑up coaching.
Provide clear and timely communication to leadership regarding operational performance, challenges, and staffing needs.
Generate shift reports, KPI summaries, and documentation as required.
Ensure associates follow all safety rules, equipment standards, and facility procedures.
Conduct safety observations, participate in incident investigations, and support corrective actions.
Maintain a clean, organized workspace and ensure compliance with regulatory and company requirements.