Shipping Supervisor - 2nd/Mid Shift

ALOM TechnologiesIndianapolis, IN
Onsite

About The Position

Join our operations team as a Shipping Supervisor and lead a fast-paced fulfillment function focused on accuracy, on-time performance, and excellent customer experience. You’ll oversee the 11:30 am start time shift, daily shipping and order fulfillment, guide a team through peak-volume cycles, and partner cross-functionally to keep product moving safely and efficiently.

Requirements

  • Superior communications and cooperative skills to effectively work with the Warehouse, Quality, and Technology Engineering teams, and other cross-functional departments to fully support Production functions
  • Highly motivated and quality-driven individual to nurture successful teams and implement change
  • Proven significant success supervising a diverse workforce, managing a multitude of orders, and varying demands
  • Acumen with WMS, ERP, Barcode scanning, and shipping documentation systems
  • Aptitude to innovate new ideas and methodologies to optimize productivity
  • Minimum four years of experience in a high-volume automated and manual shipping/fulfillment environment
  • B.S or B.A (or equivalent experience)

Responsibilities

  • Lead day-to-day shipping and fulfillment operations to ensure orders ship accurately and on time; plan staffing and schedules to meet carrier cutoffs and seasonal volume spikes
  • Hire, onboard, train, and coach associates; set clear expectations and provide performance feedback in alignment with company policy
  • Maintain strong inventory and order accuracy through scanning discipline, cycle counts, reconciliation, and process adherence (target: >99% inventory accuracy)
  • Monitor labor, freight, and material spend; identify efficiency opportunities while maintaining quality and customer satisfaction
  • Coordinate seamless handoffs between fulfillment/shipping and order administration; resolve shipment issues quickly with customers and internal partners
  • Maintain warehouse standards: accurate inventory data, protection of product from loss/damage, efficient space utilization, and a clean and safe facility
  • Monitor and ensure supplies are available while controlling cost.
  • Maintain organized shipping documentation and records retention

Benefits

  • health and welfare coverage
  • 401(k) match
  • paid leaves
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