Operations Supervisor (Weekends)- Omaha

MMT Ambulance • Omaha, NE

12d • Onsite

About The Position

MMT Ambulance is hiring an Operations Supervisor in Omaha, Nebraska, to support emergency medical services and ambulance transportation operations. The supervisor contributes to a culture of teamwork, respect, and excellence and is an integral member of the primary care team during ambulance transports. The position includes direct patient care and medical transport, equipment checks and maintenance, station upkeep, housekeeping, and other related duties as needed. Weekend day and night coverage is needed.

The role also involves guiding and training personnel or students, supporting staffing through the applicant tracking system, enforcing departmental policies and procedures, ensuring required documentation is completed, and maintaining effective professional relationships with patients, healthcare personnel, coworkers, and administration. MMT offers a benefits package whose offerings vary according to hours worked, along with professional development and continuing education opportunities.

Requirements

• Current CPR certification.
• Valid driver's license and good driving record.
• Current position-specific state certification or NREMT-specific certification with the ability to obtain reciprocity, required before the start date.
• Certified EMT/Paramedic license for the state of employment.
• Self-confidence, emotional stability, good judgment, and tolerance for high stress.
• Good verbal communication skills and the ability to interact and communicate effectively with patients, coworkers, and administration.
• Ability to handle adverse situations effectively.
• Strong time management and prioritization abilities.
• Proven ability to lead and mentor teams while fostering accountability.
• Excellent communication, problem-solving, and decision-making skills.
• Ability to read and interpret safety rules, operating and maintenance instructions, procedure manuals, and written, oral, or diagnostic reports.
• Physical capability to operate vehicles and equipment essential to EMS duties.
• Ability to frequently bend, sit, kneel, move, and lift patients and equipment weighing at least 125 pounds, and to push and pull objects exceeding 50 pounds.
• Ability to drive or ride in an ambulance for extended periods and safely lift and move patients.

Nice To Haves

• ACLS (AHA) or ALS (American Red Cross) certification is recommended for Paramedics and CCPs.

Responsibilities

• Ensure timely submission of timesheets and other payroll documentation.
• Lead, guide, and assist in training lower-level personnel and/or students as assigned.
• Deliver competent patient care in pre-hospital and inter-facility settings within the scope of practice.
• Use the Applicant Tracking System (ATS) to screen and select potential candidates.
• Ensure adherence to field policies and processes, timely completion of required paperwork, and proper use of systems.
• Maintain professional interactions with healthcare personnel and patients, including people with disabilities or injuries.
• Accurately document required information in EMS charts, including PCRs, vehicle inspections, and inventory checks.
• Keep equipment clean and replace used or damaged supplies.
• Follow company and local agency policies, procedures, and protocols for emergency treatment and transportation.
• Attend refresher programs and continuing education sessions as required by the medical director.
• Maintain a professional, courteous, and ethical demeanor and collaborate effectively within a team.
• Maintain knowledge of, implement, and enforce departmental policies, procedures, and protocols.
• Apply comprehensive knowledge of EMS procedures effectively.
• Safely operate and maintain emergency vehicles in compliance with relevant laws during patient transportation.
• Provide lift assistance and deploy a demand truck as needed.
• Administer first aid to injured coworkers when necessary.
• Perform equipment checks and maintenance, station upkeep, housekeeping, direct patient care, and medical transport as needed.

Benefits

• Medical, dental, and vision insurance.
• Health savings account and flexible spending account.
• 401(k) and Roth 401(k) with company match.
• Paid time off.
• Employer-paid basic life insurance and long-term disability.
• Supplemental short-term disability, life, critical illness, and accident insurance plans.
• Free access to CAPCE-accredited training through the Learning Management System powered by FlightBridge.
• Recertification courses for the American Heart Association and American Red Cross.
• Tuition reimbursement and continuing education.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed