SATCS, Operations Supervisor (MSS-2, Level 5)

Federal Aviation Administration•Reading, PA

About The Position

Serves as an Air Traffic Control Specialist Operations Supervisor in a Level 5 terminal facility, planning and directing operations within delegated areas of responsibility. The supervisor oversees Air Traffic Control Specialists carrying out air traffic control assignments within a geographic area and is accountable for achieving assigned program objectives. The role includes planning and assigning subordinate employees’ work, setting priorities and schedules, approving leave, advising and instructing employees, evaluating performance, and recommending performance ratings. The supervisor addresses employee complaints and training needs, improves work quality and production, adjusts staffing and procedures to accommodate resource decisions, and recommends and tracks area goals and objectives. The role also reinforces diversity and EEO policies, supports the labor management partnership process, and fosters fair and equitable treatment of employees. The Operations Supervisor reports to the Air Traffic Manager. Employment conditions include U.S. citizenship, Selective Service registration when applicable, submission of an SF-50, and pre-employment and random drug and/or alcohol testing. The selected employee must maintain medical clearance and meet security requirements. A one-year supervisory or managerial probationary period may be required, and a financial disclosure statement may be required within 30 days of entry on duty.

Requirements

U.S. citizenship is required.
Selective Service registration is required for males born after 12/31/1959.
Must submit an SF-50.
Must meet qualifications by the vacancy closing date and apply online via AVIATOR.
Specialized experience: at least 1 year (52 weeks) in an FAA 2152 FV-J/FG-14 or above regional or headquarters position; or at least 1 year in an MSS position at an ATS facility; or at least 1 year facility rated or area certified at an ATS facility. The posting notes that an employee facility rated or area certified for at least one year in an upgraded ATS facility is considered to meet the upgraded-position qualification requirements.
Must address the applicable Managerial Selection Factors in separate narrative responses and provide at least one reference’s name, title, organization, and phone number. Applicants who do not address the Leadership and Management Dimensions online will be disqualified.
A one-year supervisory or managerial probationary period may be required.
May be subject to a background investigation and must satisfy security requirements.
Must maintain medical clearance.
Subject to pre-employment or pre-appointment drug screening and, as a testing-designated position, random drug and/or alcohol testing.
May be required to file a financial disclosure statement within 30 days of entry on duty.

Responsibilities

Supervise Air Traffic Control Specialists responsible for air traffic control assignments within a geographic area.
Plan and assign subordinate employees’ work, set priorities and schedules, and approve leave.
Provide employees with advice, counsel, and instruction on work and administrative matters.
Evaluate employee performance and recommend performance ratings.
Hear and resolve employee complaints; refer group grievances and more serious unresolved complaints to a higher-level manager.
Identify and arrange developmental and other employee training needs.
Improve production or the quality of work directed.
Adjust staffing levels and work procedures to accommodate resource decisions made at higher levels.
Recommend goals and objectives for the area and track accomplishments.
Communicate and reinforce diversity and EEO policies and programs, including in selections, training, and transfers.
Support and participate in the labor management partnership process.
Foster a fair and equitable work environment for all employees.