Operations Supervisor Part Time
About The Position
As a member of the management team at David’s Bridal, the Operations Supervisor helps build and retain a high-performing team, create a consistent environment of world-class customer service, and exceed sales plans. This dynamic and attentive leader builds relationships with Dream Makers and guests, serving as a mentor, leader, and coach. The role fosters high performance and five-star customer service by maximizing the productivity of motivated, friendly, enthusiastic, and engaged team members. The position leads a customer-first culture, supports store sales and income goals, monitors payroll and timesheets, oversees inventory-related processes, and helps maintain staffing and performance standards. It is a part-time role. The work involves standing, walking, and sitting for extended periods; using hands and arms to reach; climbing stairs; stooping, kneeling, crouching, or crawling; communicating with guests; and occasionally lifting up to 25 pounds. The role also requires sustained use of a computer and other electronic devices, along with near and distance vision, peripheral vision, and depth perception.
Requirements
- High school diploma or degree.
- Two to four years of prior retail management experience in an apparel or specialty store environment.
- Prior experience with a computerized POS system.
- Ability to stand, walk, and sit for extended periods; reach with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear guests.
- Ability to occasionally lift up to 25 pounds.
- Ability to see up close and at a distance, use peripheral vision and depth perception, and use a computer and other electronic devices for long periods.
Responsibilities
- Lead and model a customer-first culture across all roles.
- Manage the sales floor by assigning shifts, reviewing results, and providing feedback to maintain a five-star guest experience.
- Provide ongoing coaching and training to improve individual selling skills, behaviors, and processes.
- Monitor store payroll to help keep hours within the monthly budget, and accurately monitor and acknowledge timesheets for scheduled shifts, breaks, and meals.
- Help lead the store to consistently achieve Total Monthly Income goals by executing foundational excellence and performance-based leadership across the front of house and alterations.
- Monitor inventory management, special orders, receiving, layaway, out-of-stock items, repairs, and first-quality merchandise standards.
- Communicate daily sales goals to team members and drive action through Chat Ins and Chat Outs.
- Observe individual performance and enforce improvement action plans through weekly performance discussions using customer reviews and mystery shops.
- Help build a strong bench and talent pipeline, maintain staffing, achieve staffing goals, and fill open positions within 30 days.
- Perform other duties as assigned.
Benefits
- Competitive pay
- Team bonus
- Dayforce Wallet early pay access
- Referral incentive program
- Dream Maker discount after the first pay period
- Vision care
- Supplemental critical illness, hospital indemnity, and accidental injury insurance
- 401K program
- Identity theft protection discount
- Home and auto insurance discounts
- Mobile discounts
- Legal benefits through MetLife Hyatt Legal Plans
- Pet insurance
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
