Operations Supervisor (Part-Time)

Jackpot•Little Rock, AR

16h•Onsite

About The Position

Our Operations team is critical to our success and we are looking for a committed, diligent, and passionate part-time Operations Supervisor to help support our in-store lottery ticket operations. Reporting to our Operations Manager, you will be based on-site in Little Rock, AR. This may be the perfect opportunity if you’re interested in operations management, growing your career at a start-up and playing a key role in the growth of a business! Schedule: Fridays 2pm-10:30pm, Saturdays 9am-5:30pm, and Sundays 4pm-10pm

Requirements

1-3 years of supervisory/lead experience
Prior experience in retail, warehouse, or restaurant operations
Medium-level technological know-how with the ability to troubleshoot and solve basic technical issues with equipment, operate basic systems and platforms, etc.
The ability to lift up to 40 pounds as needed
Grit, tenacity, and what people describe to be a “get it done” mentality.
Ability to pivot on the fly with changing priorities and remain calm under pressure
Resourceful and self-reliant
Team members describe you as available, helpful, and a problem solver.
High attention to detail and organized in how you work and get things done
Fully own and are committed to your work. Do not believe in cutting corners and it shows in the quality of your work

Responsibilities

Lead and ensure successful day-to-day lottery processing operations while proactively making recommendations for operational improvements, and providing general technical support
Support escalations in the absence of the Assistant Operations Manager including facility issues, product outages, and staffing gaps
Support back-end operations and general quality control by maintaining ticket equipment, ensuring the integrity and streamlining of processes, and monitoring execution of processes by team members
Prepare SOS (Start of Shift) & EOS (End of Shift) reports on a daily, weekly, and monthly basis; report shift performance metrics and escalate issues to the Assistant Operations Manager
Oversee retail operations, including, sales, inventory, cash mgmt, EOS draw reconciliation
Assist with other various ad-hoc duties and projects as needed
Scan, handle and move lottery products efficiently and safely through the fulfillment process (may include some repetitive motion)