Operations Supervisor (Burlington, NJ)
About The Position
The Operations Supervisor is responsible for the efficient day-to-day operation of Nimble’s warehouse, with an emphasis on achieving daily production goals, training and developing hourly associates, and recommending system improvements. The role oversees production, shipping and receiving, staffing, equipment utilization, and the work of warehouse personnel. The supervisor also manages a fleet of warehouse robots, participates in robot recovery operations as needed, and documents maintenance issues. This position supports employee development and relations through pre-shift meetings, onboarding and training, coaching, performance reviews, timekeeping, and coordination with management and Human Resources. It also helps ensure a safe, clean, and efficient warehouse through safety programs, OSHA compliance, incident follow-up, and daily pre-flight checks. The schedule may be on first, second, or third shift based on operational needs.
Requirements
- At least 1 year of experience working in warehouse, highly automated, or e-commerce environments is preferred.
- Working knowledge of Google Suite.
- Working knowledge of warehouse management systems (WMS).
- Working knowledge of OSHA regulations.
- Dedicated, hardworking, and a quick learner.
- Good communication skills and the ability to work in a fast-paced environment with quickly changing priorities and stressful situations.
- Ability to stand and walk for up to 12 hours.
- Ability to regularly bend, stretch, and reach below the waist and above the head.
- Ability to work and walk at elevated heights using fall protection equipment.
- Ability to perform activities including standing, walking, sitting, climbing, balancing, stooping, kneeling, crouching, or crawling to access equipment.
- Ability to occasionally use odors to identify process or equipment problems.
- Ability to regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 40 pounds, and occasionally lift and/or move more than 50 pounds.
Nice To Haves
- Experience approving payroll time.
- Basic knowledge of warehouse or mechanical equipment.
- Forklift certification.
- Understanding of performance metrics, process improvement, 5S, and Lean tools.
- Bilingual in English and Spanish.
Responsibilities
- Oversee daily warehouse production and communicate with the team to support hourly production goals.
- Develop and implement shipping and receiving schedules and assignments to meet operational goals.
- Directly supervise warehouse personnel and match their skills and backgrounds to assigned work.
- Supervise inbound and outbound shipments to ensure accuracy and timely completion.
- Ensure equipment is used efficiently and coordinate equipment maintenance with management.
- Review daily work objectives and determine shift productivity requirements to meet building objectives.
- Partner with other leaders to balance labor and maintain appropriate staffing levels.
- Prepare and submit daily end-of-shift reports.
- Recommend and work on initiatives and programs to improve operations.
- Manage and supervise warehouse robots, participate in robot recovery when needed, and document robot maintenance issues.
- Conduct daily pre-shift meetings covering prior-shift productivity, operational issues, workload forecasts, and other relevant company information.
- Assist with programs to train and motivate personnel and with onboarding programs for new employees.
- Maintain good human resources practices with direct reports and ensure compliance with company and department policies and procedures.
- Work with management and Human Resources to resolve employee relations issues, discipline matters, problems, and terminations.
- Provide feedback, coaching, guidance, and recognition to support employee skill development.
- Participate in employee development and talent selection.
- Provide regular coaching and constructive performance feedback, and prepare and deliver hourly performance reviews.
- Maintain accurate timekeeping records.
- Stay current on relevant information, tools, and systems as part of ongoing self-development.
- Ensure safe, clean, and efficient warehouse operations that meet service standards.
- Support safety programs and OSHA compliance.
- Follow documented processes for reporting, analyzing, and following up on employee injuries and accidents.
- Ensure employees complete daily pre-flight checks and review those checks.
Benefits
- Unlimited flexible time off.
- Medical, dental, and vision insurance.
- Paid parental leave.
- Commuter benefits, including access to fully paid parking spots.
- Referral bonus.
- 401(k).
- Equity program.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
