Operations Supervisor

ADL DeliveryHenrico, VA
Onsite

About The Position

ADL Delivery is seeking a reliable and detail-oriented Operations Coordinator to support daily warehouse and delivery operations. This role combines hands-on physical work with administrative and driver support responsibilities. Approximately 25% of the day involves manual labor, with the remainder focused on monitoring drivers, handling customer requests, and completing office tasks.

Requirements

  • Ability to lift 30–40 lbs consistently
  • Computer Skills; Typing, Email, Excel
  • Strong attention to detail and organization skills
  • Comfortable working early morning shifts
  • Ability to multitask in a fast-paced environment
  • Strong communication and problem-solving skills

Nice To Haves

  • Experience in logistics, warehouse, or operations preferred

Responsibilities

  • Break down, sort, and verify incoming wine pallets (cases 30–40 lbs)
  • Monitor driver activity and report/resolve delivery issues
  • Perform driver check-ins and support dispatch operations
  • Answer calls and assist customers with delivery updates, PODs, and claims
  • Research and resolve discrepancies (CODs, claims, documentation)
  • Maintain organized files and operational records
  • Support overall daily operations and team communication

Benefits

  • 4-day work week (3-day weekends)
  • Consistent full-time schedule
  • Mix of active and office-based work
  • Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, PTO.
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