Operations Supervisor | Full Time (EMT/Medic)

Work With Our Crew•Lakewood, CO

About The Position

Stadium Medical is seeking a dynamic, committed Operations Supervisor to lead within its ambulance agency and support operational excellence. The role calls for attention to detail, forward thinking, proactive planning, and the ability to anticipate future needs and circumstances. The supervisor will help foster a supportive, inclusive team with varied backgrounds and experience while contributing to the delivery of emergency care and other ambulance services. The role is full-time and fills an open shift on Front Half (Sunday through Wednesday). On-call commitments are required while on set. Compensation depends on prior experience; starting rates are $24.97 per hour for EMTs and $35.86 per hour for paramedics. Stadium Medical, founded in 2000, provides 911 response, non-emergency transport, and medical support at special events. The company describes its culture as inclusive and supportive, and highlights employee well-being, professional growth, and career advancement opportunities.

Requirements

  • At least 21 years of age.
  • At least two years of trade supervisory experience.
  • Valid driver's license and an insurable motor vehicle record.
  • Accountability, flexibility, and dependability demonstrated in prior work.
  • Exceptional customer service and problem-solving skills.
  • Constructive mindset focused on achieving agency goals.
  • Self-awareness and ownership of responsibilities in response to leadership.
  • Ability to manage personnel matters and support a team with varied levels of experience.
  • Strong skills in schedule management, resource coordination, and operational efficiency.
  • Ability to analyze performance metrics and implement improvements.
  • Excellent communication skills and the ability to reach staff at all levels.
  • Quick problem-solving skills and ability to make informed decisions under pressure.
  • Technical proficiency and adaptability.
  • Equivalent combinations of education, certification, and experience may be considered.

Nice To Haves

  • Experience leading large teams.
  • Previous EMS experience and industry knowledge, including EMS protocols and regulations, ambulance operations, dispatch communication, and logistical coordination.
  • Experience related to mentorship and training.
  • State of Colorado certification; preferred but not required when management experience is aligned.

Responsibilities

  • Lead and motivate a close team of up to 40 staff members.
  • Handle personnel matters and support staff with a range of EMS experience.
  • Manage schedules and coordinate resources to ensure operational efficiency.
  • Analyze performance metrics and implement improvements as needed.
  • Communicate effectively with staff at all levels.
  • Make informed decisions and solve problems quickly under pressure.
  • Adapt to evolving operational growth and demands, including developing new ideas and methods to improve structure, efficiency, and service quality.
  • Anticipate future needs and circumstances to enable proactive solutions and strategic planning.

Benefits

  • Benefits and wellness approach intended to support employee well-being and professional growth.
  • Career advancement opportunities.
  • Inclusive and supportive work culture.
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