Operations Supervisor

Brinks•Springfield Gardens, NY

3d•Onsite

About The Position

Brink’s Global Services is a division of Brink’s Inc., the world’s premier provider of secure logistics and security solutions in more than 122 countries across 5 continents. Brink’s Global Services specializes in the secure transportation and handling of valuable goods throughout the logistic value chain, from raw materials and components to finished products within the mining, banknote, precious metal, jewelry, security, art and pharmaceutical industries. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Supervisor, Operations – JFK SORT.

Requirements

Minimum of 3 years of operations experience in freight forwarding/logistics in a high volume/secured environment in positions of increasing responsibility.
Proficiency with Microsoft Office products including but not limited to Excel, Word, PowerPoint and where possible internal Brink’s proprietary/commercial business software packages (i.e. BITS, Garcia etc.)
Must be minimum of twenty one (21) years of age
A current & valid driver’s license
A valid weapons permit or ability to pass applicable weapons licensing requirements
A valid guard card or ability to obtain a guard card or any other required licenses
Ability to lift at least 50 pounds on a consistent and regular basis
Must have flexibility in working a wide range of hours including weekends/holidays as needed.

Nice To Haves

Experience in the Air Transportation or Armored car industry
Supervisory experience in a production environment
Knowledge of Customs Regulations
Knowledge of lean/process improvement methodologies
Knowledge of budgeting and planning experience
Bachelor’s Degree
Excellent ethics and integrity
High attention to detail
Collaborative work style
Excellent customer service
Ability to work independently
Professional, positive demeanor

Responsibilities

Provide first line supervisor to front line team members
Oversee daily operations including but not limited to inventory management, opening and closing of vault and/or facility
Monitor and adjust performance of all staff, machines and workflows
Ensure that all shipments are handled in an accurate and timely manner, making it to each destination as scheduled and that staff appropriately/properly bag, tag, sort and route shipments.
Ensure that proper documentation is completed and accurately attached to shipments as required by each shipment/airline: MAWB, Label, KP, I.E., etc.
Manage team and ensure that all steps are taken to rectify issues with shipments where information is missing
Notify department managers of any issues regarding
Leverage systems, equipment and process redesign to drive continuous improvement in quality and efficiency
Secure inventories by executing controls and ensuring strict compliance with security procedures
Maintain and provide quality customer service and good communication with the customer base
Ensure activities are performed in compliance with company policies and procedures as well as state and federal laws and regulations
Perform other duties as assigned