Supervisor, Operations

EPCOR•Surprise, AZ

11d•Onsite

About The Position

As a Water Operations Supervisor, you’ll play a critical role in ensuring the safe and efficient operation of EPCOR’s Surface Water Treatment and/or Plants-Booster Pump facilities. Reporting to the Operations Manager, you’ll provide leadership, technical guidance, and support for daily operations. This includes troubleshooting plant issues, assisting with O&M procedures, and supporting start-up activities for new facilities or processes. You’ll also champion staff development through technical training, safety programs, and preventive/corrective maintenance initiatives.

Requirements

High school diploma or GED required
5+ years of hands-on experience in water utility operations
3+ years in a supervisory role
ADEQ Grade 4 certification in Water Treatment and Distribution
Strong knowledge of water operations, treatment methods, and booster station pumping facilities
Understanding safety practices for electrical and mechanical equipment in water facilities
Ability to develop O&M budgets, SOP, manpower plans, work schedules, and capital projects from concept to completion
Skilled in writing clear reports, memos, and correspondence on operational and personnel matters
Effective communicator with the ability to supervise a diverse workforce and collaborate with regulators, consultants, and stakeholders
Competence in Microsoft Office (Word, Excel, PowerPoint); experience with Oracle, HACH WIMS RIO, IProcurement and IVARA
Ability to act independently, exercise sound judgment, and assume Operations Manager responsibilities when needed
Strong project management, analytical, and problem-solving skills
Willingness to respond to callouts during evenings, weekends, holidays, and emergencies

Responsibilities

Provide guidance to Foremen, Lead Operators, and Plant Operators on general plant operations and process optimization
Issue job assignments through clear written and verbal instructions as needed
Communicate effectively with employees, management, contractors, and regulators to build strong, respectful relationships and ensure timely, accurate reporting
Assist Foremen with process control, review time input, effluent quality, and production reports
Support development and administration of Capital and O&M budgets for assigned facilities
Perform additional responsibilities as designated by the Operations Manager
Allow for rotational assignments between Ground Water and Surface Water